Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Comprehensive pet insurance
I really like the overall pet insurance coverage we have for both our dogs. We chose preventative and sick care. Thankfully, we don't always need to use the sick coverage and appreciate that we receive a credit towards olthe overall coverage amount when it's unused. One issue we have experienced is inconsistent approval processing where there are significant delays and requests for notes when we provided them previously for a reoccurring issue. I found this to be frustrating.
Insurer: MetLife
By: Michelle Watkinson
Great insurance
Great insurance. Claims are processed and there has been no problems. I’ve been with MetLife Pet insurance for two years now I love them.
Insurer: MetLife
By: Lena
My reimbursement was prompt.
My reimbursement was prompt.
Insurer: MetLife
By: Carol Vande Bunte
Thank you for the quick turn around
Thank you for the quick turn around, I had my dog covered through Metlife for past 3 yrs and its been great
Insurer: MetLife
By: customer
No hassle claim settlement
I have had Spot Pet Insurance since last year. Earlier this year, in March, one of my pets had to have a cancerous tumor removed and very shortly after that underwent emergency surgery to remove an obstruction. Spot resolved my claims quickly, without any problem. Just recently we consulted with an oncologist and my claim for that was settled very quickly.
Insurer: Spot
By: Alicia
There always a delay that involves me…
There always a delay that involves me calling the vet for something even when I write on all the documents to please let me know or call the vet but every single time I submit a claim there’s always a run around then you get someone one the phone who give you around instead just talking straight forward about why no one bothered to call me or the vet to receive the missing documents. Why dies it have to be such a hassle other then I know you don’t want to give up the money
Insurer: MetLife
By: Lisa Squires
Submitting the claim was very easy
Submitting the claim was very easy. Received a response and payment in approximately 1 week. Thank you Spot.
Insurer: Spot
By: geralyn Buckenberger
Metlife makes pet insurance easy
Metlife makes pet insurance easy. Always caring individuals when you need them. And the app makes filing claims simple and quick.
Insurer: MetLife
By: Rhonda
Easy processing and fast payment.
Easy processing and fast payment.
Insurer: MetLife
By: Matthew H
Very easy to submit claims
Very easy to submit claims. Fast turnaround. Good support communication.
Insurer: MetLife
By: customer