Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Fast Claim
CUstomer service is great. The claim process is quick. I am very happy
Insurer: Spot
By: Mary Jane Dacayanan
5 stars
Claim prosessed with ease and very quick
Insurer: Pets Plus Us
By: Kody
MetLife provides me peace
MetLife has been easy to use and have worked with me to ensure I have my dog covered. Their policies are great and I feel comfort in knowing that my dog is covered under MetLife.
Insurer: MetLife
By: customer
The process of submitting my cat's…
The process of submitting my cat's claim was Simple,fast and straight forward. The website is very easy to navigate. I got a direct deposit of 90% . THANK YOU
Insurer: Fetch
By: GABRIEL O
Everything was easy
Everything was easy. Filing the claim, getting regular status updates and the refund was smooth.
Insurer: Fetch
By: Terri
The overall process of filing a claim is very efficient
The overall process of filing a claim and receiving results is very efficient.
Insurer: Spot
By: Tom Bastis
DO NOT USE THIS COMPANY - THEY F-ING SUCK
This is the absolutely WORST company in EVERY AREA - customer service - ease of use - providing guidance on whether a procedure will be covered or not. I called PRIOR to my cat’s procedure (stomatitis - had to have her teeth pulled) to find out if this is a covered / partially covered / not covered procedure. I was looking for information - Pet’s Best response “We don’t provide any information until we have the COMPLETED paperwork on file.” This means you have no clue if you will receive any reimbursement. My cat had the procedure completed for her health. Her health is the priority. (Since having her teeth pulled - she is doing excellent) I submitted the paperwork August 1st - the Vet sent the requested patient file on August 19th and they denied my claim on August 28th. The reason they DENIED the claim - this is priceless- THEY DID NOT RECEIVE THE REQUESTED PATIENT FILE!!! Can anyone help me understand that logic??? The vet clinic has resent the patient file and I’ve requested they reopen the claim. I’m not holding my breath based on the rudeness of their customer service team. Again - DO NOT SIGN UP WITH PETS BEST!!!
Insurer: Pets Best
By: Racheil
Very easy to file a claim
Very easy to file a claim. Quick reimbursement. Such a comfort to know a pet accident won’t break your bank!!!
Insurer: Spot
By: Karen
Very prompt response to my claim and…
Very prompt response to my claim and they communicated with me in a timely fashion.
Insurer: Pumpkin
By: Arlene
My daughter suggested I switch my…
My daughter suggested I switch my current policy to Nationwide and glad I did because it provides a wide range of coverage for my 2 young cats. They are 1 year old. The customer service rep was thorough in explaining the policy and patient with my questions.
Insurer: Nationwide
By: Judith Jacobs