Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified December 31, 2025

Easy submission and affordable coverage

Easy submission and affordable coverage for my new pup, Buddy!

Insurer: MetLife

By: JT Lin

Verified December 31, 2025

Great customer service and fair…

Great customer service and fair coverage of claims

Insurer: Pumpkin

By: customer

Verified December 31, 2025

A happy satisfied customer

So happy that I had you guys for my Pet Insurance for my cat, was thinking I didn’t need Insurance because he was a baby but 13 months later I found out and was very happy that I had you as my Pet Insurance he had an accident. Without you, it would’ve cost me over $6000 for his operation on his hip so thankful I went with your company, you paid the claims right upfront. Thank you a very happy customer😊

Insurer: Trupanion

By: Gary

December 31, 2025

0 stars scammers

0 stars, this company will scam you, as many others, be aware, you can’t cancel, and the chat bots are terrible, I have my direct deposit set up, and they send me a check and charge me for it, and when i asked them why, they said a bunch of lies, like a didn’t have direct deposit set up and when i send I picture of it, they said oh is because of my card ? Like no explanation nothing, don’t waist your money and time here, I heard Lemonade have better options, also this scammers take a lot of time to process the claims so I hope you’re not needing that claim money back soon because they’re gonna make you wait for ti couple o weeks too, people who tell you on insta or facebook that this app is good they were paid to do so, don’t believe every good review they probably made from IA, also i am paying for the 90 % reimbursement and guest what you don’t get no even 30 percent back, i took my cat to the vet and spent well 300 dollars , and they just wanted to send me a 50 dollar check and charge me a fee for it, this is just silly and a waste of time and money , be smart don’t fall for this bs

Insurer: Fetch

By: karol suazo

December 31, 2025

Amazing service from Amanda

Amazing service from Amanda. She took me through the entire process and explained everything about the coverage. Thank you Amanda! You are amazing!

Insurer: Fetch Canada

By: Julia Novitchkova

Verified December 31, 2025

Great coverage and customer service

Previously had Met Life Pet Insurance for one of my dogs and they were amazing. So easy to deal with and great coverage. When my dog passed away, they refunded me for the remaining balance I had with them. I highly recommend this company.

Insurer: MetLife

By: Linda Roy

Verified December 31, 2025

I’ll never go without MetLife pet insurance

Having MetLife pet insurance makes it is so easy to file claims and be reimbursed for well care, accidents and sickness. Just got another policy on our new puppy.

Insurer: MetLife

By: RBH

Verified December 31, 2025

If Only All Insurance Worked This Well

We’ve insured our Bernedoodle with MetLife Pet Insurance for several years now, and they continue to impress us every single time. The claims submission process is incredibly seamless, responses are fast, and they do an excellent job keeping you updated throughout the entire process. Honestly, I’ve commented more than once that I wish the claims process for my personal healthcare insurance worked even half as smoothly as it does for our dog. MetLife is truly remarkable in how efficiently and consistently they handle claims. It’s rare to find this level of reliability and communication, and it gives us real peace of mind knowing our pup is covered.

Insurer: MetLife

By: Ron Legus

Verified December 31, 2025

the quick review process and the amount…

the quick review process and the amount covered by insurance.

Insurer: Spot

By: Candace Spence

December 31, 2025

Thank you, Pet’s best

Lola, our beloved Weimaraner, was diagnosed with lymphoma when she was a little over 4 years old. At the time, her oncologist warned us that treatment could cost as much as $20,000 - almost what a full college semester will cost our high schooler daughter. Having Pet’s Best, which has never unfairly denied our claims before, spare us from having to decide between paying for college and giving our beloved Lola around. Nearly 2 years (and almost $30,000) later, we are grateful for the wonderful gift of time we’ve received, and for the steadfast commitment shown by Pet’s Best to help us enjoy it with our Lola.

Insurer: Pets Best

By: Natalie

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