Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Everything was fast and efficient!
Everything was fast and efficient!
Insurer: Spot
By: Haley Goad
It only took a few days to process
It only took a few days to process. Thank you.
Insurer: Spot
By: Florence Kim
Good selection of plans
Good selection of plans. Reliable. Fast reimbursement of claims.
Insurer: Embrace
By: Unhappy Camper
Very easy to submit a claim and follow…
Very easy to submit a claim and follow up using the site. Would definitely recommend Embrace to my friends and family.
Insurer: Embrace
By: Kiani
A waste of time and money
A waste of time, money and effort to signup and deal with this company. The information you receive when signing up is misleading at best. Regardless of how many riders you will add to the basic policy such as wellness plus, alternative, rehabilitation etc figo will find a way to reject your claim.
Insurer: Figo
By: L
Submitting a claim is so simple
Submitting a claim is so simple! When my claim is for prescription meds it is approved almost immediately and the reimbursement is typically in my bank account within 48-72 hours.
Insurer: Embrace
By: G. Schuchman
They are great
They are great! I had to take my 1 year old puppy to hospital on a Sunday, then to 2nd hospital because thec1st one closed. Plus, I called poison control. I turned in all receipts and in just a few days I was getting emails about each claim was being paid. It was a super easy process. I would recommend Spot for all pet owners. My little baby is ok!
Insurer: Spot
By: Brenda Griffin
Good choice for pet insurance
Pet's Best is relatively affordable and provides good coverage for our beloved cats. It's easy to use the online claims portal, and customer service has always been helpful.
Insurer: Pets Best
By: Jennifer
Had a good experience with Spot during…
Had a good experience with Spot during my cats recent emergency. The virtual vet service helped me make a decision to take him to the hospital. The reimbursement was inline with other pet insurance timelines as well.
Insurer: Spot
By: Gayle
Customer representative MEGAN was…SUPERB!!!!
Customer representative MEGAN was superb. She answered my questions about my recent claims and informed me that I omitted a wellness form. She advised me to obtain it from my vet, which I did, and thus, obtain reconsideration for benefits for recent claim filed and also for a prior claim that I omitted the forenamed form. Megan volunteered to contact my vet office to obtain the earlier wellness form for the prior claim. I so impressed that she would make the effort to contact my vet to ensure that the proper form(s) that Fetch claims needed for my respective claims' reconsideration were obtained. Megan acted to aid me for which I thank her. Megan just contacted me to inform me that she received the requested documents from my vet. What I experienced with Megan was a customer representative who is knowledgeable, courteous, patient, and went above and beyond with help. She is the consummate professional, which is so rare in this era. Megan is a GEM!
Insurer: Fetch
By: Customer