Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
62,907 total
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Quick response
Quick response, easy submission!
Insurer: MetLife
By: customer
Rates are high
Rates are high Our dog was checked for a new lump and the exam isn’t covered at all. That is usually the largest charge Coverage was quick so that’s the only positive
Insurer: Trupanion
By: NW
It seemed simplier to apply and…
It seemed simplier to apply and understand coverage than others I had checked into
Insurer: MetLife
By: Pamela Klesert
Once I submitted the requested…
Once I submitted the requested documents everything was good and quick
Insurer: Embrace
By: Sergio Rivera
Timely and fair
Exceptionally clear and timely in their reviews of claims, and eminently fair in their coverage decisions. Best insurance company I've dealt with!
Insurer: Spot
By: Thomas
My experience with Met Life for my pet…
The customer service representatives are always knowledgeable and helpful. Sending in invoices for claims is incredibly easy and Met Life pays out very fast! I’m so glad I switched from nationwide!
Insurer: MetLife
By: Dolores
Medical issues concerning pets are…
Medical issues concerning our pets are never easy especially when great expense is involved. It is an emotional time to be weighing the cost of service versus care of your pet. Knowing you have coverage for emergency costs is helpful. It took me months to submit my claim due to the emotional loss of my dog. The process was smooth and I felt compassion from those I spoke to that helped me through the process. Reimbursement was timely and so appreciated.
Insurer: Spot
By: Patricia Lystad
The quickness of processing a claim request.
Quick response and the simplicity of submitting a claim. Outstanding phone assistance when needed. Outstanding email updates on the status of your claim.
Insurer: Spot
By: Louis Stortini
Easy to submit documents
Easy to submit documents. Appreciated email follow ups on status. Claim was processed in a timely fashion.
Insurer: Fetch
By: Karen Metcalf
so quick and easy to file and receive…
so quick and easy to file and receive claims.
Insurer: MetLife
By: Chris