Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified January 02, 2026

I filed three claims at the same time

I filed three claims at the same time. One claim is still pending info from the vet, so I won't review that one. One claim was reimbursed as expected - 5 stars for that. The other claim was reimbursed at about 20% of the total - much lower than expected. I sent a follow up asking why the amount was so low and still have not received a response. 1 star for that.

Insurer: Embrace

By: Leslie Hafter

Verified January 02, 2026

Best plan in the game

I tell everyone to get MetLife pet insurance. The process is super easy to get reimbursed and they have never denied a claim. I love how I have coverage for both preventative and emergency care! I also love that both pets are covered under the same plan. The best plan I have ever heard of

Insurer: MetLife

By: Emma Wilkinson

Verified January 02, 2026

Easy submissions and quick turn around

Easy submissions and quick turn around

Insurer: MetLife

By: customer

Verified January 02, 2026

Easy to file claims and fast!

Easy to file claims and fast!

Insurer: Pumpkin

By: Kar

Verified January 02, 2026

Pumpkin pet insurance is a great way to…

Pumpkin pet insurance is a great way to be prepared for the unexpected, should something ever occur. They are always quick to respond on claims. Great experience!

Insurer: Pumpkin

By: Susie

January 02, 2026

You guys are a bunch of scam artists

Up to 90% paying over $100 a month we agreed they were supposed to be 90 now we’re going on two years and I’m up to $130 every single claim I put in not one of them even got filled the past 50% when they advertise 90% they put a cap to everything in the fine print you guys are a scam artists and I’m talking about Pets Best insurance

Insurer: Pets Best

Veterinarian: Syosset Animal Hospital

By: Anthony

Useful
Verified January 02, 2026

Claims processing is fast.

Claims processing is fast.

Insurer: MetLife

By: customer

Verified January 02, 2026

Everything was quick and easy.

Everything was quick and easy.

Insurer: Pumpkin

By: Natalia

January 02, 2026

A valid claim was denied and a phone…

A valid claim was denied and a phone call to a rep resolved the oversight quickly. It took another two weeks but it was during the holiday season. I was very satisfied with how well everything was handled.

Insurer: Pets Best

By: Eve Sclawy

January 02, 2026

Recommend Pet's Best

I have had for Pet's Best for our 2.5 year old dog for almost two years. We have the wellness plan included and have used it easily. It is very user friendly to see what is eligible and how to submit. I like the updates sent by email during the claim the process has taken about a week from start to being reumbursed for eligible costs.

Insurer: Pets Best

Veterinarian: VCA PineRidge Animal Hospital

By: Susan

Useful

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