Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


Verified September 27, 2025

TheWe got payment back for our kitten…

We got payment back for our kitten wellness plan and are very pleased with the amount. It came to us within the 2 weeks as stated. Thank you!

Insurer: Fetch

By: M. Joann Schmitt-Capwell

September 27, 2025

Very happy with PetsBest

My kitties are just 3 yrs old but I’ve been very happy with PetsBest. Claims are paid on time actually pretty quickly. The money is in my bank account within 10 days as a direct deposit. Claims are very easy to submit as well. Takes just a few minutes. The one time I didn’t need to speak to them the man I spoke to was very helpful and helping me pick which plan would be best for my cats. He was actually great.

Insurer: Pets Best

Veterinarian: Pruyn Veterinary Hospital

By: Colleen

Useful
Verified September 27, 2025

Pumpkin Delivers Compassion!!

We received positive, prompt & professional compassionate service during our phone calls. Also received a prompt response to the claims we submitted for our sweet Coco’s emergency surgery which was over $5000!

Insurer: Pumpkin

By: C. Sawdey

Verified September 27, 2025

Filing my Annual vet visit claim was…

Filing my Annual vet visit claim was easy, efficient and I got my reimbursement within 48hours. I'm on a budget and Pumpkin just made me feel so at ease with getting important care for my fur babies.

Insurer: Pumpkin

By: Tammi Meinking

Verified September 27, 2025

Pumpkin is amazing!!

Pumpkin is amazing!!! Absolutely love the coverage and transparency

Insurer: Pumpkin

By: Mark Z.

September 27, 2025

First trip to the vet was a success!

Took our new puppy to the vet for the first time. The shelter we got him from had already done the shots, microchipping and neutering so we just needed a wellness visit and some medical guidance now that he finished heartworm treatment. Not only was he the happiest pittie at the vet, but he got a clean bill of health. Later that night I submitted my claim and inly Two days later got my explanation of benefits. I understood all of it- they covered $66 of the $82 I spent, but what wasn't covered was easy to understand (vet's visit is more than what we get covered in our policy). I had no questions and within A few days the money was direct deposited in my account. I hope that I don't need to use it again but feel good knowing it is there if I need it.

Insurer: Pets Best

Veterinarian: DeSoto Animal Clinic

By: Dana

Useful
September 27, 2025

Great experience with first claim

I submitted my first claim after having Embrace insurance for my dog for 7 years. It was a very easy and fast process. The peace of mind provided by having insurance is huge benefit. It made the decision to have surgery for my dog a lot easier to swallow despite a large price tag. I definitely recommend and will continue to be a customer!

Insurer: Embrace

By: Doug

Verified September 27, 2025

Pumpkin is extremely fast

Pumpkin is extremely fast, however I have received only the one reimbursement when 2 were sent. Pretty sure it’s my post office but without a tracking number I have no way to figure out where that check is.

Insurer: Pumpkin

By: Stephanie

Verified September 27, 2025

Simple

Simple to provide documentation for veterinarian wellness visit.

Insurer: Pumpkin

By: David

September 27, 2025

Best Financial Decision

I'm so thankful I got Pets Best insurance. My labradoodle puppy was totally healthy until about 14 months, when he started having seemingly unsolvable digestion issues. Because we had such good coverage, I could say yes to a full diagnostic workup from a specialist, which ended up incurring ~$10K in vet bills by the time his issue was diagnosed. Pets Best reimbursed us 90% for all the tests, meds, imaging, laparoscopy and anesthesia - everything the policy promised. Without it, Stanley would still be a very sick doggy and I wouldn't have professional guidance or tools to keep him at optimal health. Thanks to Pets Best for making claims easy to file, for clear, responsive communication, and most of all for paying for 90% of my dog's treatment costs.

Insurer: Pets Best

Veterinarian: Portland Veterinary Wellness Center

By: Katy

Useful

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