Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified January 03, 2026

Dog Insurance

Easy to get all my dogs pet insurance on one plan.

Insurer: MetLife

By: Agia Mascara

Verified January 03, 2026

Trupanion is excellent

I knew my payout before my pet even left Blue Pearl. Very professional and made a difficult situation easier!

Insurer: Trupanion

By: Guest

Verified January 03, 2026

Brutal rate increase!!!

I’ve had Spot insurance for a year. We adopted an older cat and insured her for 1 year at $182 ($2500 max, $250 deductible, 20% copay). She ended up having some arthritis and we put in a claim. One year later Spot has raised our price to $498 a year. I guess it’s a good value, until you submit a claim… Can’t wait to see our new premium increase next year (sarcasm intended). On the positive side, submitting claims is easy and they do reimburse quickly without any drama.

Insurer: Spot

By: Steve

Verified January 03, 2026

Absolutely fantastic—the smartest investment for our pet!

I cannot say enough good things about Trupanion—absolutely fantastic service! The response time is always incredibly quick, which gives us great peace of mind. The best part of this service is that so many veterinarian emergency centers and hospitals accept the plan and allow Trupanion to pay them directly. It takes the financial stress out of the equation when you are worried about your animal. This is hands down one of the smartest investments I have ever made for my family and our wonderful, beautiful pet. 5 stars all the way!

Insurer: Trupanion

By: Stephen

Verified January 03, 2026

Our Clinic worked directly with…

Our Clinic worked directly with Trupanion for our pet’s issues! No back and forth for the claim.

Insurer: Trupanion

By: Lois A Williams

Verified January 03, 2026

It was very easy this time to submit

It was very easy this time to submit

Insurer: MetLife

By: customer

Verified January 03, 2026

Been very impressed with Health Paws

Been very impressed with Health Paws. Have had it for maybe 10 years now and they always promptly pay every claim with no hassle. I wish my human health insurance carrier was as easy to deal with!

Insurer: Healthy Paws

By: LM

Verified January 03, 2026

Disappointed

Every step of the way, Trupanion has done everything possible to deny claims that should be covered under the plan we pay for as evidenced by our appeal going through after a quick call with our vet. We have had terrible experiences over the past three years with Trupanion and plan to move to a new company. We will not be recommending this company to our friends and family.

Insurer: Trupanion

By: Ben

Verified January 03, 2026

Michael listened to what type of…

Michael listened to what type of coverage I wanted, provided advice and didn't try to push me to get more than I need

Insurer: Nationwide

By: customer

January 03, 2026

The claims dept doesn't read

The claims dept doesn't read. They sent my claims back saying it needed more info and hospital records without giving me the invoices that were in question, dates or anything at all that would be helpful. I spent over an hour on the phone with someone trying to figure out what the problem was. Claims simply didn't read the invoice and passed it off. They need to look with their eyes, not their keyboard!!! Very aggravating.

Insurer: Pets Best

By: Robin

Compare top pet insurance providers plans.