Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


Verified September 29, 2025

Fantastic claims processing!

I can scarcely believe how fast Pumpkin processes and pays claims!

Insurer: Pumpkin

By: Donna K Becker

Verified September 29, 2025

Very efficient

Very efficient, professional claim response. Attention to details & there is always someone ready to explain what's unclear. I appreciate you guys! THANK YOU.

Insurer: Pumpkin

By: Vesta J. Simonne

Verified September 29, 2025

Very easy to submit a claim

Very easy to submit a claim. Prompt reimbursement of claims.

Insurer: Spot

By: KC

Verified September 29, 2025

So far a easy process to get my dog…

So far a easy process to get my dog insurance

Insurer: Nationwide

By: Zoell Wollin

Verified September 29, 2025

Claim Service

Timely claim service.

Insurer: Fetch

By: bearwolf

Verified September 29, 2025

Pumpkin is the Best!

Pumpkin has been so wonderful. My poor Sawyer has needed two surgeries in her short life and without Pumpkin they would not have been possible. They were quick to approve her estimates and quick to reimburse after the procedures. I will use Pumpkin for all my animals!

Insurer: Pumpkin

By: Christina

Verified September 29, 2025

Submitting a claim was fast and easy…

Submitting a claim was fast and easy and the respond time was efficient. Very satisfied overall!

Insurer: Pumpkin

By: Antonio

September 29, 2025

Don’t bother

Don’t bother. They didn’t cover anything at all. Appealed it and only got a letter saying it wasn’t covered - including the general exam. Save your money for the vet bill instead of paying this no good insurance.

Insurer: ASPCA

By: Jen Whitney

September 29, 2025

Had to contact multiple times

When my pup contracted a respiratory infection, Figo dragged their feet and told me conflicting information. I kept getting emails that I did not have the required documentation yet when I would chat online with a representative I was told I did. The amount of documentation required was insane as well. I uploaded approximately eight different medical documents just for one single visit. I had to keep calling my Vet and asking for more documentation. at this point, my claim has not even been processed, and Figo gives a 10 day window to provide supporting documentation before closing the claim. I have one day left. I think they are trying to stall me until the window closes. do not recommend the monthly price they offered was too good to be true.

Insurer: Figo

Veterinarian: VCA Yorba Regional Animal Hospital

By: Kathryn

Useful
September 29, 2025

Smooth and Reliable Pet Insurance Experience

Filing a claim was quick and hassle-free, and the reimbursement was processed exactly as promised in the policy. It gave me peace of mind knowing I could count on the coverage when I needed it most.

Insurer: Pets Best

Veterinarian: Southeast Veterinary Neurology

By: Ida

Useful

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