Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


Verified September 26, 2025

Spot Pet Insurance

The process to file a claim is easy and quick. The website is very user friendly. Spot Insurance advises you as each step of the claim is completed. A complete breakdown of the items covered and those not covered is available on the website. I had my payment direct deposited into my checking account in less than one week after filing my claim.

Insurer: Spot

By: Bernadette Bright

September 26, 2025

Quick turnaround and very detailed…

Quick turnaround and very detailed benefit explanation.

Insurer: Pets Best

By: Lin Zhu

Verified September 26, 2025

Amazing turnaround on reimbursement!

Amazing turnaround on reimbursement! Covered everything but the small deductible! I am so impressed and grateful!

Insurer: Pumpkin

By: Jennifer

Verified September 26, 2025

Claim Filed

Filed. my first claim recently. It was easy and the Clsims Team responded quickly. Refund money was deposited into my account in less than a week!

Insurer: Pumpkin

By: DMB

Verified September 26, 2025

I really appreciate the fast turnaround…

I really appreciate the fast turnaround of the claim process. Submitting my claim was simple, and I received reimbursement much quicker than I expected. It gives me peace of mind knowing that my pet is covered and that the company handles claims so efficiently. Highly recommend!

Insurer: Pumpkin

By: Maria

September 26, 2025

Very easy to file claims. Don't always agree.

"Every claim that we have filed has been paid except for 1. Our dog had a TPLO surgery on her L leg 5 years ago, pre PetsBest. Recently was limping on her R leg. XRAY was denied because she had pre-existing condition. Different leg. Different issue. Not paid though. "

Insurer: Pets Best

Veterinarian: Haven Lake Animal Hospital

By: P

Useful
September 26, 2025

Excellent experience filing claims

Excellent experience filing claims. Was informed throughout the process and received perfect breakdowns of coverage.

Insurer: Pets Best

By: Chris Carleo

Verified September 26, 2025

Company communicates well and quickly…

Company communicates well and quickly responds to claims!

Insurer: Pumpkin

By: Scott

Verified September 26, 2025

EExcellent Service!

Ease of making the claim and efficiency of getting it processed. My friend just got a dog and I told her to use you folks.

Insurer: Spot

By: Kaitlin Magrone

Verified September 26, 2025

I got reimbursed in less than 48 hours

I got reimbursed in less than 48 hours

Insurer: Spot

By: Fatma Morad

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