Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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WORST COMPANY EVER
ridiculous and unrealistic wait times to get your money . One time it took over 3 weeks for my claims to be settled. Said they got a new system but I am still waiting for a decision on a claim from 12/23 .
Insurer: Pets Best
By: Cheryl
Zero Update
I’ve not received any packet of coverage or even a status update or phone call letting me know when coverage starts. Nebraska does not have a waiting period. Thank you!
Insurer: Nationwide
By: Ara Hammes
Metlife is a great company to have
Metlife is a great company to have. My pets have insurance and I have a little piece of mind. Usually quick claim turnaround. Professional customer service representatives .
Insurer: MetLife
By: customer
User friendly and easy.
The claim process is super quick and easy to use. Updates on the progress are timely.
Insurer: MetLife
By: Christian
The Support We Needed
Near the end of November, our dog started to get sick. We took him to the emergency room and to the regular vet with no clear diagnosis. There was suspicions but nothing concrete and things just kept getting worse. It was over a month of panic and anxiety trying to figure out what was happening, a total nightmare. Finally, we found out that he has congestive heart failure. It was so much to deal with, his illness, his episodes, our emotions dealing with it all. However, the one thing we didn't need to stress and worry about was how much we could afford to pay for each emergency or vet visit because Pets Best was there for us.
I have had great service from Metlife
I have had great service from Metlife. they respond quickly and pay quickly. When I have ahd questions the call is painless and fairly fast. I definitely appreciate the service. thw insurance allows my dog to live a healthy life with her disease. Thank you
Insurer: MetLife
By: ROBERT KINNEY
Always helpful and they processed…
Always helpful and they processed claims promptly.
Insurer: MetLife
By: customer
Very happy with my experience and what…
Very happy with my experience and what it covers for standard care
Insurer: MetLife
By: Samjo
On line rocks for processing a claim
On line rocks for processing a claim
Insurer: MetLife
By: Brian Ela
Quick easy and self explanatory
Quick easy and self explanatory
Insurer: MetLife
By: Prodil