Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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In a shocker, the site suddenly didn't work when I went to submit my claim
*Update to the below: I tried again a few hours later, and it still didn't work. I will admit to being extraordinarily frustrated at this point. That said-there is good news. When I got to my office this morning, I tried a fifth time, and it got through. I can't speak to if they are going to cover it or not, which I'll update if they do or don't, but at the very least, it seems whatever issues they were having with their submission portal have been fixed and my claim was able to be submitted. I've upped the stars to four on the basis of functionality; now lets see if the insurance I've had for seven years turns out to be honorable and legit. I did check my coverage (injury/illness) and I should be ok. Previous Experience: I have had them as pet insurance for more than five years and have never submitted a claim. I tried to submit my first claim this evening, three different times, and each time when I got to the "submit claim" portion the website would mysteriously stop working and say something was wrong and the claim could not be submitted, even though every other part of the process worked just fine. It feels like a delay tactic, like every insurance company ever-they do this kind of thing in hopes that the person filing the claim will just give up and not bother. I'll try again tomorrow, and if the site mysteriously stops working at the submit claim step yet again, I'm going to be fairly angry. This is what insurance companies do-deny, deny, deny. I really hope this doesn't turn out to be yet another insurance company scam.
Insurer: Embrace
By: Troppa
Embrace- very impressive!
My pets have been covered by Embrace pet insururance at least for the last 7-8 years. They process claims very fast & they contact the vets office themselves to obtain the record too. I am very impressed by them. You cannot go wrong with Embrace. I am grateful they offer honest business unlike some other pet insurance businesses.
Insurer: Embrace
By: Mama cat
Stay away! It is a scam
Insured my dog 7 years ago with no problems and no preexisting conditions (which was their criteria). Have been paying my premium on time (almost $20,000 in the past 7 years). My dog is 16 years old, very healthy, for the first time took him to the ER for vomiting and dehydration. Filed a claim and Healthy paw denied my claim stating he has preexisting condition. It is untrue. They did not take the time to review the bill and trying very hard to deny any payments. This is the first time I am filing a claim for $2,300 (the cost of ER) and they are not paying. I have canceled my insurance with them. what is the point of having insurance? My dog was in good health up until last week, got the insurance for precaution as he is aging.
Insurer: Healthy Paws
By: Valentina Sahakian
Figo Pet Insurance
I appreciate the ease of submitting claims, the user-friendly app and also the quick reimbursement times. So far it has worked exactly as the company said it would. Signing up with Figo through Costco is also a savings.
Insurer: Figo
By: Jeanne Wood
Very easy and prompt claim service.
Very easy and prompt claim service. We are very happy we chose Embrace to ensure our dog.
Insurer: Embrace
By: James Lutonsky
Claims are handled quickly and…
Claims are handled quickly and thoroughly. We appreciate the quality and timeliness of Pumpkin's work.
Insurer: Pumpkin
By: Cindy
Routine Vaccination
Our dog went in for several routine vaccinations. The vet printed off the invoice,we scanned it in to the computer,and attached it to Pets Best claim on their site. I was notified promptly that they were already processing our claim. I was then notified via email that we would be receiving payment from our claim and within several days we had a check from Pets Best. We are more than happy with our plan through this company.
Pets Best has been outstanding
Pets Best has been outstanding. I couldn't ask for a better insurance to help during difficult times. They have always been wonderful, easy to work with and make the whole process stress free. I would hands down use Pets Best for any one of my loving animals with confidence.
Insurer: Pets Best
By: Danielle Pratt
My dog
My dog, recently got hit by a car. I submitted the correct paperwork, the emergency vet contact information. Called the emergency vet and the vet place also stated they submitted the paperwork twice and ASPCA is still stating they are going to deny my claim if the correct paperwork isn’t submitted. Nothing more we can do. Don’t go with this pet insurance place. Not acceptable experience.
Insurer: ASPCA
By: Becky Schoengarth