Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


Verified September 23, 2025

Very quick & easy process.

Very quick & easy process.

Insurer: Prudent Pet

By: Kimberly

September 23, 2025

Best Pet Insurance

I’ve had this insurance many years & I’m completely satisfied with the coverage, service, & claims process.

Useful
September 23, 2025

Request more and more records that…

Request more and more records that don't exist for a young cat. I submitted his vacination and neuter records when I got the policy. He has only been to the vet twice since then - once for annual check up - sent those records twice and once for dental work. Also sent those records. Now your asking for more records? He is only 18months old! Has been to vet 3 times! There is no number to call or email for contact. Sure is easy to buy the policy - not so much to use it.

Insurer: Fetch

By: Terry McCarty Olson

September 23, 2025

We have had Healthy Paws for both of…

We have had Healthy Paws for both of our dogs since they were puppies, so for close to 13 years. Overall, the claims process has been efficient, fair and timely. On occasion, claims sometimes have to be re-processed due to some glitch and rates have gone up, especially, as the dogs get older (but it is not due to their age specifically but rather across the board increases for all pets in the State's insurance pool), however, based on the different claims we have filed over the years, I would say it has been well worth the investment. I just hope when renewal time rolls around later this year that the rates won't skyrocket. Unfortunately, this is not unique to Healthy Paws, but is occurring with virtually all pet and human health insurance companies as costs increase due to improved technology/treatments and pets/humans living longer amongst other variables.

Insurer: Healthy Paws

By: SCOTT G

September 23, 2025

Easy making a claim quick service

Easy making a claim. So far claims are quickly approved. Recommend Embrace pet insurance to everyone.

Insurer: Embrace

By: Cherie Logan

Verified September 23, 2025

A good company

Very quick to reimburse me for my covered expenses. They also have excellent customer service. I only wish I had known about them much earlier because then my dog's visits and expenses related to Behavioral Health would be covered (pre-existing so not covered). I also wish the premiums were lower.

Insurer: Pumpkin

By: Christine Sabatino Dunleavy

September 23, 2025

Claims process is OK, price increases excessive

Claims process is efficient. But I just got an email that my premiums are being hiked 59% year over year, following a 63% yoy increase the prior year. I haven't even met my deductible this year, so it's surprising to get experience-rated this aggressively.

Insurer: Embrace

By: Embrace Customer

Verified September 23, 2025

Positive Claim Experience

After submitting a claim the response was quick and the coverage was great. I am very satisfied with Spot Insurance and feel that my dog is fully protected.

Insurer: Spot

By: Julie Syverson

September 23, 2025

Very easy to file a claim

Very easy to file a claim. It did take a while to receive funds, but I was kept up to date on why (paperwork from vet). I am very pleased with PetBest.

Insurer: Pets Best

By: Donna Kim McElroy

September 23, 2025

Embrace makes it easy to file a claim…

Embrace makes it easy to file a claim and they have been prompt with payments and fair with deciding what to pay.

Insurer: Embrace

By: jennifer gibbs

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