Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Easy to submit claims
Easy to submit claims. Quickly reviewed and processed. Excellent insurance!
Insurer: MetLife
By: Robert Garr
I am so impressed with the pet…
I am so impressed with the pet insurance program through MetLife. It has saved me a significant amount of money and the claims are processed quickly and efficiently. Typically; I am reimbursed within 2 weeks or sooner! So glad I have this benefit for my cats!!
Insurer: MetLife
By: customer
They are taking months to pay claims…
They are taking months to pay claims and when I call customer service I get a different story every time
Insurer: MetLife
By: Alison Wallace
Great Service
MetLife processes claims promptly and fairly. I love that they cover emergency care, routine visits, medically necessary procedures, medications, and prescription food – all around great coverage. They have a variety of insurance packages available and as long as they are given ALL information required to process a reimbursement, payment is quickly made. They offer a range of options to receive reimbursement including depositing directly to bank account. This is the only insurance company that allows procedures without placing a cap (for example, dental – most cap at $100, which is laughable). Premiums are reasonable/affordable as is the deductible packages.
Insurer: MetLife
By: Will Not DIsclose-Private
Simply the Best
I have referred several friends to Pets Best. Have never before found a company as reliable as they are. Throughout my cat Mithra's long illness and recovery process there has never been a question. He has had tooth resorption, FIP, IBD and calcium deficiency and with the vet's and their help has fought back and hopefully has seen the last of illnesses. I've gotten apology emails if it took a little longer to process...and the reimbursement to my account has been timely, accurate and informative as to how the amount was arrived at. It's amazing to me to hear people say, "oh, I'll just save some money every month for my pet's care", and then disaster strikes and they never did. I hope nothing ever changes. with Pets Best. Premiums go up just like humans and cats age faster but they are for the most part reasonable. I am so glad to be a long time customer of Pets Best."
Loki
Made it possible for my Loki to live a little bit longer with a good quality of life with the vet care and medicine that I would not otherwise be able to afford. THANK YOU PUMPKIN! Sincerely, Diamond and Loki Campbell
Insurer: Pumpkin
By: Diamond
Senior Wellness
"It was SO easy to file the claim on the app. Almost immediately after filing, I was told about the amount I could expect back and it was paid to my checking account within 5 business days. It was so great!"
Met Pet does what they say they will.
Customers service is great! While most claims are so easy to do online, customer service is so available and so kind. Company does what they say they’ll do.
Insurer: MetLife
By: Gayle Tulipano
Outstanding Insurer
We insured our cat for three years with MetLife. We were delighted with the coverage and rapid claim payment. When we had to put our cat down owing to cancer, we were even more impressed with the firm. When speaking with the customer service agent about the cat's death, she was so compassionate and empathic. Plus, she ensured that the coverage was terminated on the cat's date of death and informed us of the amount of the pro-rated premium that we would get. In addition, we received a sympathy card from MetLife, as well as an e-mail informing us of free pet grief counseling that we could pursue. We would use MetLife again should we get another pet.