Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


Verified October 13, 2025

Love MetLife Pet

MetLife pet makes submitting claims easy and hassle free. Anytime I have a question, the customer service agents are friendly, upbeat and really seem to enjoy what they do.

Insurer: MetLife

By: Erin

October 13, 2025

For 10 years Embrace has been covering…

For 10 years Embrace has been covering Jack’s vet bills and reimbursing us in a timely manner. They were very sympathetic when they learned of Jack’s death from heart failure. I recommend Embrace for anyone needing a very good medical coverage for their furry friends. Larry Andrews

Insurer: Embrace

By: Larry Andrews

Verified October 13, 2025

I m pleased with Spot pet insurance.

I m pleased with Spot pet insurance. Very easy to file and quick processed to submit the claims and got my money back pretty fast.

Insurer: Spot

By: Aekyong Gan

Verified October 13, 2025

The process to make a claim was very…

The process to make a claim was very easy to understand and it was reviewed quickly.

Insurer: Spot

By: Bethany

Verified October 13, 2025

Fast and Easy Claims Process

Straightforward and easy claims process! Quick reimbursement!

Insurer: MetLife

By: customer

October 13, 2025

Always easy to communicate with Embrace

I was asked to write a follow up regarding submission of an invoice that got tweaked somewhere along the way. Was No problem whatsoever. Embrace made it easy to email a new copy without going through the rest of the process again. The claim was paid the same day. They were very helpful as they always are. We truly appreciate a business that is so easy to deal with.

Insurer: Embrace

By: susan s

Verified October 13, 2025

Not worth paying for

Not worth paying so much for when you don’t fully reimburse for the standard issues that happen multiple times a year or when we provide medical notes that say why our pet needs medication or procedures. Ie getting fecal test when our pet had diarrhea for a week wasn’t covered because they already had a fecal test this year.

Insurer: Spot

By: David G

Verified October 12, 2025

Amazing

Quick and easy claim process. Customer service is easily accessible, friendly, and able to address concerns quickly. Would stick with MetLife forever

Insurer: MetLife

By: Customer G. L.

Verified October 12, 2025

The app makes filing claims very simple.

The app makes filing claims very simple.

Insurer: MetLife

By: Jen Miller

Verified October 12, 2025

Reliable, responsive provider

We've had metlife pet insurance for at least a couple of years now. Payouts are prompt and consistent, and customer service is very knowledgeable and kind.

Insurer: MetLife

By: Grace

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