Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


Verified October 11, 2025

Great service

Quick and accurate processing of our claims!

Insurer: MetLife

By: Thor

Verified October 11, 2025

Pet insurance that works

It was my first time using pet insurance for my pet’s wellness checkup. Submitting a claim was smooth and the process of getting my reimbursement was smooth and a quick process. I highly recommend getting any insurance for your pet if you’re able to afford to, and Spot is at the top of my list of said recommendations!

Insurer: Spot

By: Rebecca

October 11, 2025

Reliable and Easy Pet Insurance

My pet Leo is 3 years old and was having tummy troubles after accidently eating something he shouldn't. Doctor's visit provided medications and testing, he's back to good health now. PetsBest Insurance was able to help file a quick and easy claim and facilitated satisfactory reimbursement straight to my bank account. I did not need to call or email or follow up, they just emailed me the results of the decision and reimbursement money a few days later! Great service

Insurer: Pets Best

Veterinarian: Emergency Veterinary Clinic

By: Atharv

Useful
Verified October 11, 2025

After filling a claim

After filling a claim. I wait a few weeks and get a message saying it has been paid. No worries

Insurer: MetLife

By: customer

Verified October 11, 2025

Excellent Coverage

The coverage is excellent and the turn around time is quick. The claim process is simple and straightforward.

Insurer: Healthy Paws

By: Aaron Cavelti

Verified October 11, 2025

Their reimbursement process has gotten…

Their reimbursement process has gotten even better. Happy to have this insurance coverage. We’ve had this insurance coverage for the past 4 years.

Insurer: Pumpkin

By: Johanna

Verified October 11, 2025

Such an easy process to submit a claim!

Such an easy process to submit a claim!

Insurer: Pumpkin

By: CARLA

Verified October 11, 2025

Great!

Very easy to submit claims and receive reimbursement in a timely manner.

Insurer: MetLife

By: Deb

October 11, 2025

Pets Best is Great!

Pets Best is a great pet insurance company. The claims process is quite simple. Reimbursement was speedy. All of our claims were very well explained. I would definitely recommend this company for pet insurance to any pet owner!

Insurer: Pets Best

By: Michelle

Useful
October 11, 2025

Website is easy to navigate - Claims are being denied

Website is easy to navigate. Unfortunately, most of my claims are being denied because of so called pre-existing conditions. It would be nice to know what conditions, if any, will be covered going forward. Based upon my experience to date, I am paying a lot in premiums and getting almost nothing back on my claims. We need Obamacare for pets!

Insurer: Embrace

By: John Biazzo

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