Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


February 27, 2026

The turnaround time and promptness of…

The turnaround time and promptness of the claims is great. We lost our boy this week but will always remember how Healthy Paws took care of him.

Insurer: Healthy Paws

By: Elaine Gower

February 27, 2026

Should have signed up years ago.

The coverage was easy to understand and gives you multiple options. Sign up was easy and I like that it is a payroll deduction so I don't have to worry about making another monthly payment. We just went through a very expensive health crisis with one of our other cats and we wish we would have had insurance.

Insurer: MetLife

By: Lucia

February 27, 2026

Great claim experience

The claim was handled very quickly and accurately!

Insurer: MetLife

By: Judy N.

February 27, 2026

Everything is taking forever!

Everything is taking forever!

Insurer: Embrace

By: Jay

February 27, 2026

Spot Pet Insurance has denied my claim…

Spot Pet Insurance has denied my claim multiple times for “missing medical records” that do not exist and cannot be provided. My dog is a rescue I adopted at age 2, and I have already submitted every available record from the rescue organization. Each time I call, I’m told the notes will be updated — yet they continue denying the claim for the same reason. Meanwhile, my dog’s condition is worsening and needs surgery. I bought insurance specifically to be protected in situations like this, and instead I’ve spent months resending documents and getting nowhere. If your pet is a rescue without a full lifetime medical history, expect serious problems getting claims approved.

Insurer: Spot

By: Claudia Metzler

February 27, 2026

They are great with communication and…

They are great with communication and very quick on reimbursement. The coverage is reasonable and has been helpful in times of need. Knowing that your finiacially covered is one less thing to stress about during difficult times.

Insurer: Healthy Paws

By: NM

February 27, 2026

Spot Insurance is easy to file claims…

Spot Insurance is easy to file claims with and has a quick turn around on resolving claims.

Insurer: Spot

By: Harry Yeakel

February 27, 2026

I submitted my claim and I had my money…

I submitted my claim and I had my money very quick with no denial which I have told my friends and family how great my dog insurance is. I appreciate it very much

Insurer: Spot

By: Heather Montecinos

February 27, 2026

Your online claim services are easy.

Your online claim services are easy.

Insurer: Spot

By: Mark Haug

February 27, 2026

Process was fast and easy regarding…

Process was fast and easy regarding claims.

Insurer: Spot

By: Charles

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