Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I have never purchase pet insurance…
I have never purchased pet insurance in the past for any of our pets. When we chose MetLife to insure our New Australian Shehpherd puppy, we found the process to be very straightforward. Submitting claims is incredibly easy through the app and reimbursement has been received within just a few short days after claim submission. We are so glad that we signed up for this plan for our puppy and especially appreciate the coverage for preventative care.
Insurer: MetLife
By: Erica C
Easy and fast
Easy access, easy to upload documents. They kept me informed of status. Funds were directly deposited into my bank account. It did not take long either. No hassles at all.
Insurer: Fetch
By: customer
Claims were processed and paid quickly…
Claims were processed and paid quickly and deposited right to my account.
Insurer: Spot
By: Mark
Love to deny claims
Every year this insurance skyrockets, to the point where I had to change my deductible just to be able to afford it. Just filed a claim for a rash my dog got from playing in the snow and they denied it stating it was a preexisting condition which is outrageous.
First time filing claims
Things were difficult at first as I was having trouble navigating submitting claims online. I tried calling a couple of times but the wait time was unrealistic, over 30 minutes, so I gave up on that. Ultimately, the claims were processed, and I'm satisfied with the outcome. I plan to stay with Pet's best and would also recommend Pets Best to my friends and family. Not
German Shepherd started having seizures
My 7 year old shepherd had three seizures in a 15 hour period. Having pet insurance helped me figure out what was wrong with him. I would not have been able to afford all the tests if I didn't have insurance. The vet bills were around $7k. He has two lesions on his brain and he's been tentatively diagnosed with autoimmune meningitis. I'm so happy I decided to get pet insurance 3 years ago!"
Pets best
Pets best had allowed me to get better care for my girl when she needed it. The worry of the cost was not there. She needed a heart doctor, the insurance allowed me the ability to take her without the worry of the price, that alone makes it worth it to me.
Thank you
Claim was easy to file and I'm satisfied with the outcome
Very good
I have had the insurance for a few years. I never filed a claim. Now one of my dogs has been sick and I've filed quite a few claims. They have been very quick to review and pay.
Pet insurance
Pets best has been absolutely amazing in covering our claims. My dog has an aggressive cancer and they have covered everything no questions asked. Honestly they will never know how much of a blessing they have been during such a terribly difficult time. The grief is unbearable at times but knowing they have been so good at covering everything he needs gives me peace of mind. Forever grateful for this company and the time they have given me with Brody!