Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


Verified October 14, 2025

They were very fast in completing my…

They were very fast in completing my claim! I got like 90% of the bill back!! I’m very happy with this insurance:)

Insurer: Embrace

By: Claudia Baeza

Verified October 14, 2025

A great insurance plan

I have had healthy paws insurance for 11 yrs. Claims are processed quickly. First claim takes longer. Using the App is a breeze! Customer service has been excellent over the years. Human insurance could take a lesson from this pet insurance!

Insurer: Healthy Paws

By: Melanie

October 14, 2025

Embrace protects our family through good and challenging times

Our family has been protected by Embrace since Holly's "Gotcha Day". It's been 4 years now, with unwavering protection from Embrace to Holly's well-being. They kept their promise and covered Holly's healthcare needs, reimbursing all the vet and specialty cares. Holly went through TPLO on both hind knees, tumor on tail, and now back pain related to spinal disc infection and inflammation in the last 4 years. Embrace is there for us through all these. We are grateful for Embrace and will recommend them to anyone needing pet insurance.

Insurer: Embrace

By: R CM

October 14, 2025

I had a great experience working with Justin

I had a great experience working with Justin on purchasing pet insurance for our new puppy. He was thorough and very supportive through the process. I am very happy with my rate and coverage and look forward to a long relationship with Fetch.

Insurer: Fetch Canada

By: Tracey

Verified October 14, 2025

Very easy to submit my claim

Very easy to submit my claim. The emails I received regarding missing info were clear and very quick. The claim was resolved within a week.

Insurer: Spot

By: Linda Madigan

Verified October 14, 2025

Good coverage for our dogs

Good coverage for our dogs. Submitting for reimbursement is easy and quick.

Insurer: MetLife

By: customer

October 14, 2025

First of all thrilled to talk to a real…

First of all thrilled to talk to a real person and secondly, their insurance programs for pets are wonderful. Easy to submit claims, takes a couple of minutes and reimbursement occurs within two weeks. The wellness program is a great add-in to our emergency and sick policy allowing for grooming, wellness check-ups, food, etc. a great all-around saver. Love it.

Insurer: Embrace

By: Heidi

Verified October 14, 2025

Quick, easy and even better than expected!

It was easy to submit a claim (as usual), and we got a response quickly, and Pumpkin paid for more than I was hoping they would. Overall a great experience (again, as usual).

Insurer: Pumpkin

By: Amy

October 14, 2025

Excellent

Communicative, responsive and efficient/timely processing of our claim. We considered several different pet insurance providers and thankfully chose to go with Pet's Best. We've told several people about our experience and recommend them highly!

Insurer: Pets Best

By: Hannah

Verified October 14, 2025

Always prompt In reviewing a claim and…

Always prompt In reviewing a claim and reimbursing for the claim.

Insurer: MetLife

By: Carolann Kantor

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