Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


January 18, 2026

I have always been satisfied with…

I have always been satisfied with Embrace until I got my stray 8 wk old kitten in July.We took her to our vet the day after we got her. She was wormed and given flea and tic meds! I put her on our Embrace policy with our other two cats who are 8 yrs old!She was on long enough to be covered for an accident but not for an illness. We came home from church about a month after we got her and she could not put any weight on her leg! She was absolutely fine when we went to church! Since it was Sunday, we took her to the emergency vet! $700 later it was determined she had a soft tissue injury, nothing broken! We took her home and she was fine the next day, just limping slightly! Because no one witnessed what happened to her, Embrace said it could be a pre- existing condition and refused to pay! Before that Sunday, the kitten had no problems walking, nor has she been diagnosed with any problem to her leg since! Embrace has always been great with paying our other claims, but this one seriously fell through the cracks!!

Insurer: Embrace

By: customer

Verified January 18, 2026

As always, great service

As always, the claims process is quick and easy and I had my money in my account in less than a week!

Insurer: MetLife

By: Bette

January 18, 2026

Fetch horrible pet insurance

If I can get Fetch Pet Insurance, a zero I would they don’t even deserve a one star. They are horrible. I paid for insurance over a year and a half, and they denied every single claim I ever sent despite me sending the receipts. They are not bbb worthy and have almost 300 complaints What does that tell you.

Insurer: Fetch

By: Ingrid

Verified January 18, 2026

Excellent service

Excellent service. Very knowledgeable of Washington state insurance. We got better insurance for half the cost.

Insurer: Prudent Pet

By: rllyerlagmail.com

Verified January 18, 2026

I have had Healthy Paws for 9 years

I have had Healthy Paws for 9 years. Not one complaint. Expeditious reimbursements, true to their guaranteed coverage guidelines. Highly recommend. *****

Insurer: Healthy Paws

By: Kathi Anderson

Verified January 17, 2026

Easy to file a claim and fast to get…

Easy to file a claim and fast to get reimbursed

Insurer: MetLife

By: customer

Verified January 17, 2026

Payment on my claim was super quick and…

Payment on my claim was super quick and easy!

Insurer: MetLife

By: Michelle G

Verified January 17, 2026

Clear expectations for coverage

Clear expectations for coverage, fast, fast, fast!

Insurer: Trupanion

By: Jan Lucas

Verified January 17, 2026

We love this insurance

We love this insurance. The amount we get back in claims is incredible. I recommend this insurance to everyone I know.

Insurer: MetLife

By: Rosemarie Katz

Verified January 17, 2026

Incredible experience with claims for…

Incredible experience with claims for extensive dental procedure. Quick responses, paid large amount of it directly to vet as I was there to pick her up. So glad she’s covered with your plan

Insurer: Trupanion

By: Hugo Mom

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