Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


March 01, 2026

My first claim with MetLife Pet

My first claim with MetLife Pet. Payment was quick and easy. After my dog had a Hypoglycemic Seizure I took her to the emergency Vet and they stabilized her overnight. The bill was nearly $2000.00. MetLife Pet covered most of it is just a few days. The app and website could be a little more intuitive in claim submission, but the process was easy enough and worked. Thanks MetLife Pet.

Insurer: MetLife

By: Scott B.

March 01, 2026

Fast claim processing and payment

My claim was quickly reviewed, approved and paid in a matter of days. Submitting a claim was super easy and my reimbursement was direct deposited after processing was done.

Insurer: Fetch

By: Brian Silverman

March 01, 2026

Healthy Paws has been a lifesaver...

My poodle mix, DeClan, is beautiful, funny, and loving. He has had some serious health issues. Two years ago, he was diagnosed with Addison's, which requires an expensive monthly medication. Last year in May, and again in August, he had surgery to remove bladder stones. There were complications with the August surgery, which required numerous visits to the emergency room. Just recently, we discovered he had an infection in his spine, likely due to a urinary tract infection. He will require antibiotic treatment for many months. I began using Healthy Paws about eight years ago. If I did not have their coverage, I would not be able to provide the care that DeClan needed and needs to get through his many difficult times. After submitting claims, they are quick to respond. They literally have been a lifesaver for me, for DeClan, and for my other dog.

Insurer: Healthy Paws

By: Kathy L.

March 01, 2026

Reimbursement was quick and easy

Reimbursement was quick and easy. Just fill out the form, include the veterinarian's invoice and before I knew it, the reimbursement was deposited in my checking account.

Insurer: Pumpkin

By: Elizabeth

March 01, 2026

Happy

This time there was no issue with getting reimbursed for some of the out of pocket money I spent on my fur baby. This time everything went smooth. In the past I felt beat down and buried in paperwork and kept getting NO for an answer.

Insurer: MetLife

By: customer

March 01, 2026

F etch pet insurance says every tooth…

F etch pet insurance says every tooth covered but that only seems to be true if you get the insurance when your dog is a puppy with absolutely no known conditions. Tarter was mentioned in one of the documented checkups….. not bad, no comment from the vet stating a dental condition needed to be addressed… and they used that to deny my claim. My dog was 4 years old when I got the insurance so yes, there are minor items noted in her checkups. I have no faith in Fetch at this point.

Insurer: Fetch

By: Leslie

March 01, 2026

Claims easy/premiums expensive

Premiums went from $370+/- to $799 in one year so next year will be my deciding year whether we continue with Pets Best. Claims process easy but simply getting too expensive

Insurer: Pets Best

Veterinarian: All Paws & Claws Veterinary Clinic

By: Steven

Useful
March 01, 2026

Claim processing

I was very impressed on how fast Pet Best processed my claim.

Insurer: Pets Best

Veterinarian: Whiskers and Paws Animal Hospital

By: Elizabeth

Useful
March 01, 2026

This isn’t what they promised

It seems this company will find any excuse to deny your claim if you sign up with them any time after your very first vet appointment. They will deny the claim and say the symptoms were experienced before the plan took effect. Don’t do it.

Insurer: Pets Best

Veterinarian: Creekside Animal Clinic, PA

By: Beth

Useful
March 01, 2026

It's more than a week and i haven't…

It's more than a week and i haven't received any update or notice. It feels i had to pay asap but no progress on your part.

Insurer: Nationwide

By: Reza

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