Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified January 18, 2026

Submitting a claim on the app was very…

Submitting a claim on the app was very easy and I got my reimbursement back in a timely manner.

Insurer: MetLife

By: customer

Verified January 18, 2026

Ease of Use

Always user friendly instructions and guidance to file and submit a claim.

Insurer: MetLife

By: customer

Verified January 18, 2026

Everything has been beyond exceptional

Everything has been beyond exceptional. Refunds process fast, app is efficient and the phone support line is always quick and kind.

Insurer: MetLife

By: customer

Verified January 18, 2026

MetLife makes submitting claims…

MetLife makes submitting claims EXTREMELY easy! I’ve used other insurances which make submitting claims a hassle which is the last thing you went to deal with when caring for an ill pet.

Insurer: MetLife

By: Christian G.

Verified January 18, 2026

Excellent

Helpful, efficient and easy to submit claims.

Insurer: MetLife

By: customer

Verified January 18, 2026

Friendly knowledgeable people

Friendly knowledgeable people. I've filed two claims and had them reviewed and reimbursed within days of the filing. No questions, no 'we don't cover that' or any other excuse to wiggle out of paying a claim.

Insurer: MetLife

By: Robbi

Verified January 18, 2026

Uploading my receipts to process my…

Uploading my receipts to process my claim on a Friday and to be reimbursed the following Tuesday or Wednesday of the next week is by far the fastest I’ve ever been serviced. I wish all healthcare was like this for humans!

Insurer: MetLife

By: customer

Verified January 18, 2026

Easy to file claim

Easy to file claim. Have been received reimbursement with no issue. They also offer coverage for preventative visits.

Insurer: MetLife

By: customer

Verified January 18, 2026

Ease of submitting claim big plus

Ease of submitting claim big plus. Also staff very helpful when I have called in

Insurer: MetLife

By: Marianne Reverberi

Verified January 18, 2026

Submitting a claim is very easy and the…

Submitted a claim is very easy and the turnaround is amazing.

Insurer: MetLife

By: customer

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