Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


January 19, 2026

Don’t recommend

I like they have unlimited options but so far haven’t had a good experience with this company. Response times take forever on claims and then it seems like no one is actually working there or listening. I emailed in 3 times explaining my dog didn’t have 12 months of records they were asking for as he was just adopted from the shelter and all emails went ignored and then they just closed out the claims. I had to resubmit everything and then this time around it went through. I used a another company with my previous dog and would have used them again as the process was fast and simple and they seemed to really care but they didn’t offer unlimited to I tried pets best after researching but I wouldn’t recommend them.

Insurer: Pets Best

By: Ryan Carlisano

Verified January 19, 2026

Easy to file a claim and repayment is…

Easy to file a claim and repayment is quick and easy.

Insurer: MetLife

By: Jerome Alessi

Verified January 19, 2026

Great choice for pet insurance

We have never had any problems or hassles when filing a claim. They reply promptly and you get your reimbursement check quickly. I would definitely recommend MetLife Pet insurance.

Insurer: MetLife

By: customer

Verified January 19, 2026

I joined spot insurance over two years…

I joined spot insurance over two years ago & only had to use claim process once recently. Thr process to fille a claim qas easy & fast! I recommend spot insurance 100% you wont regret it! Prices are fair & low to have great coverage for your pet kid!

Insurer: Spot

By: Stacey A

January 19, 2026

Very disappointing

Not only do they keep raising my rates but thier deductible is 250.00 and they add a CoPay that was 90.00 so we received very little once they finished the claim. Ridiculous!

Insurer: Pets Best

By: Debz

Useful
Verified January 19, 2026

Very happy

Nationwide Pet Insurance has always allowed me to take the best care of my pets without worry how expensive care is. They have also been extremely fair with reimbursements. It’s too bad human health insurance isn’t as good and easy as this!

Insurer: Nationwide

By: Katie

Verified January 19, 2026

Timely response time for claim…

Timely response time for claim processing and if you need to speak w/ rep on the phone, they are incredibly helpful, competent and kind.

Insurer: MetLife

By: Christine P

January 19, 2026

Excellent service

Thank you so much for handling our claim. Pets Best has always been so professional and trustworthy on what they offer. In the time of unexpected circumstances, they are there to provide coverage for our service dog Canela. Thank you much once again

Insurer: Pets Best

By: Michele

Verified January 19, 2026

Fast and reliable

Great experience during the hardest time. We are so thankful we had MetLife. They not only approved our significant claim but we had the money back within a week. Highly recommend for anyone with a beloved pet

Insurer: MetLife

By: Angel

Verified January 19, 2026

Glad we have it

Quick turn around times for reimbursement. Also, extremely glad we opted to get insurance on our pup. He suddenly became very ill with an autoimmune disorder and we had a ton of vet bills and will continue to have them in the coming weeks. It’s nice to know that we have coverage.

Insurer: MetLife

By: customer

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