Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Trupanion has been great to work with…
Trupanion has been great to work with and they have covered so many things for our Lab. They even cover his monthly pain meds!! I just send in the invoice. My only disappointment is they won't cover acupuncture or chiropractic care unless you get that coverage when you first sign up. Well, that was 8-9 years ago and that kind of care was not on my radar.
Insurer: Trupanion
By: Angie
This is a FRAUDULENT company
This is a FRAUDULENT company! Worth ZERO stars. Do not use this pet insurance company. They use 3rdcwirld call centers for their " Help line " Useless and non reimbursement! My dog needed a simple check up for flea and heart wirm medicine. They did not reimburse me for 1 penny. Do not use them!
Insurer: Spot
By: David Barr
Paid heavy premiums for both of my…
Paid heavy premiums for both of my dogs. Every claim I had went wrong. I had to take time from my day to clarify call veterinarian to get documentation that I felt like it was there job. They denied a large claim stating it was in the 6month waiting period even though I was paying the premiums and wasn’t aware of the waiting period. Very deceitful to say the least. Wasted money with this unworthy company and time. I wouldn’t recommend this dog insurance company to anyone.
Insurer: Figo
By: Scott
Do NOT use Healthy Paws Pet Insurance
Do NOT use Healthy Paws Pet Insurance. After 13+ years of paying extremely high premiums for 90% coverage with a $100 deductible, they are now cutting coverage to 70% and raising the deductible to $500 simply because my dog is older—with no option to keep the plan I paid for. This 70% / $500 plan is now the best they will offer me. They love to market “no cap on payouts” and fast reimbursement—but who cares if they pay quickly when they change your policy right when you need it most? I genuinely feel bad for people leaving glowing reviews who haven’t reached this stage yet. Those reviews may be accurate now—but when your pet gets older and you truly need the insurance, this is when Healthy Paws lets you down. This is not trustworthy insurance.
Insurer: Healthy Paws
By: Joan Brown
I like ASPCA
I like ASPCA, but the claim process has been difficult. For example if my dog went to the vet for wellness check, and they received the vaccine that is included in my coverage and I miss selected the correct treatment it would not be covered even though on the paperwork it clearly shows that my pet received that treatment.
Insurer: ASPCA
By: Robert D
It was easy to submit a claim
It was easy to submit a claim, and easy to reas the coverage. Very fast service!
Insurer: Trupanion
By: Randall S
Best in the business
I have been with Trupanion for many years. The service is good but very expensive. Trupanion settles claims quickly. My previous dog had congestive heart failure and I paid less for him than I do for my 2 year old cavapoo. Seems a bit off to me. I know prices go up over time but starting at such a high rate doesn't seem right.
Insurer: Trupanion
By: Jean
Easy Process
Submitting my claim was easy. There were no follow up questions, and I clearly received exactly what was promised. I have absolutely no notes on improvement.
Insurer: MetLife
By: customer
More than a week trying to process a…
More than a week trying to process a claim, receiving message try later. On hold for more than 25 minutes trying to reach someone. Is the company still in business or should I look for another provider. Please let me know. Thank you.
Insurer: Pets Best
By: customer
The process of submitting the claims is…very simple and easy
The process of submitting the claims is very easy and straightforward. The Explanation of Benefits is clear and easy to understand.
Insurer: MetLife
By: Nancy