Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


Verified October 17, 2025

Claim process was simple and payout was…

Claim process was simple and payout was quick. Last thing I needed after dealing with a medical emergency with both of my dogs was any complications or push back from the insurance Co. Thank you for living up to your end of the bargain.. much appreciated

Insurer: Spot

By: Patrick Hopkins

October 17, 2025

No matter what I don't get approved

No matter what I submit for a claim, Embrace finds a reason not to pay out what they promise. I have invoices, documentation, EMAILS directly from the vet explaining what is diagnosed yet I still have nothing. I'm not happy and not renewing, it's a waste of money.

Insurer: Embrace

By: Oz

Verified October 17, 2025

Reimbursement

The company has gotten so much better on reimbursement time on claims

Insurer: MetLife

By: Tracy Hand

Verified October 17, 2025

Easy app process to upload documents…

Easy app process to upload documents which in turn creates a claim for you. Status updates are provided once the claim is completed. You get notifications and pretty instant payment if you signed up for electronic payment through zelle.

Insurer: MetLife

By: Pico and Neela Pups

Verified October 17, 2025

Reimbursement is always seamless

Reimbursement has always seamless. Representatives are always friendly and prompt. No horror stories like we hear from folks whose animals are insured by other companies.

Insurer: MetLife

By: Deb and Millie

Verified October 17, 2025

A great company

MetLife has made my pet insurance quick and easy. The company has made my life and my pet’s life so easy. There has never been an incident where I had to call because of a complaint or question my coverage. They explain everything and receiving benefits are quick and easy.

Insurer: MetLife

By: Dean Asao

Verified October 17, 2025

Payment without delay

You must know your policy, but if you submit claims, within your policy coverage Met Life will pay you without question or delay.

Insurer: MetLife

By: customer

Verified October 17, 2025

Seamless …

Submitted prescription and it was reviewed and paid promptly Could not be any easier

Insurer: MetLife

By: kevin

Verified October 17, 2025

So Easy and Convenient

Very easy to upload documents and file the claim. The direct payment through Zelle is amazing!

Insurer: MetLife

By: Ari

Verified October 17, 2025

Met life is always quick with questions…

Met life is always quick with questions relating to claims and always very personable and compassionate concerning pet illnesses and questions. Claims are always responded to and paid timely. Love Met Life Pet insurance. It’s been a lifesaver for my family.

Insurer: MetLife

By: Stacy Swygert

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