Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
59,035 total
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It's great, much quicker for the next time
It's great, once my cat has submitted a claim before, the next time I claim again, it would be much quicker.
Insurer: MetLife
By: customer
Always a great turnaround
Always a great turnaround. Great services
Insurer: MetLife
By: Sylvester Williams
Quick and efficient claim processing
Quick and efficient claim processing
Insurer: MetLife
By: MICHAEL Voskanian
MetLife makes it so easy to submit…
MetLife makes it so easy to submit claims and get paid back!
Insurer: MetLife
By: LINDA DOHERTY
For the most part we have great…
For the most part we have great experiences, but sometime it takes a long time for the claims to be reimbursed.
Insurer: MetLife
By: customer
Easy set up
Very easy to fill out and complete.
Insurer: MetLife
By: bigshot
A month to process payment
Most of the time it’s quick if bill is under $200, however I had a couple invoices for separate animals I submitted on same day, so total was high. It took 30 days to process!!!
Insurer: MetLife
By: customer
Pumpkin makes Pet insurance Simple
Pet insurance is very confusing, but Pumpkin makes my submitting a claim and getting it paid very easy. The turn around of submitted invoice to getting paid is done very quickly.
Insurer: Pumpkin
By: Joan
Super easy to enter.
Super easy to enter.
Insurer: MetLife
By: Brent Fisher
Coverage is good but there is alot of room for improvement
I have liked the coverage and customer service when ive called in however the time from claim submittal to being reimbursed is fairly long, the system used to pre-sort the uploaded documents is flawed and causes issue, ive had entire claims completely lost after receiving confirmation of submitting, and with a 65% increase in my premiums after the first year of working with yall it feels a bit like bait and switch pricing wise
Insurer: MetLife
By: customer