Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


Verified October 17, 2025

I have had zero issues with MetLife Pet…

I have had zero issues with MetLife Pet Insurance. They handle all of my claims very quickly with no problems. When I have had to call customer service, they are very polite and answer all of my questions.

Insurer: MetLife

By: LLG

Verified October 17, 2025

So far

So far, MetLife Pet Insurance has been so easy to work with. Every claim we’ve submitted has come through in a reasonable amount of time & communication through the app is simple.

Insurer: MetLife

By: Kat Willing

Verified October 17, 2025

Reimbursement Issues

I have been re-imbursed the incorrect amount multiple times, and as a result I have been forced to physically mail a check back to MetLife. This is incredibly irritating, as I do not like mailing physical checks due to the safety risks. I should be able to send back the reimbursement via online as per every other modern insurance company allows.

Insurer: MetLife

By: Gail

Verified October 17, 2025

Timely and accurately covering expenses.

Timely and accurately covering expenses.

Insurer: MetLife

By: customer

October 17, 2025

So easy to file a claim

So easy to file a claim! I mostly submit for monthly grooming and then for yearly/routine vaccinations. Highly recommend Embrace Pet Insurance

Insurer: Embrace

By: Christina

October 17, 2025

Worst company ever

This is the worst pet insurance company I've ever had!! All lies!! They don't pay you back, they deny all claims, even if you send them all paperwork they require!!! Don't invest in this sham of a pathetic company. Go elsewhere, even if they charge more, it'll be in your best interest. As fetch should be closed down for failure to pay anyone back

Insurer: Fetch

Veterinarian: Orchards Veterinary Clinic

By: Lisa

Useful
Verified October 17, 2025

Best pet insurance so far

Coverage is great, premiums are reasonable, and reimbursements are quick.

Insurer: MetLife

By: customer

Verified October 17, 2025

It has been great with MetLife for past…

It has been great with MetLife for past 2 years. No hassle and fast reimbursement. I definitely recommend this insurance for your pets.

Insurer: MetLife

By: customer

Verified October 17, 2025

Totally simple process to submit claim…

Totally simple process to submit claim and quick reimbursements. We cover 3 dogs so helps us to know we are covered for those unexpected expenses.

Insurer: MetLife

By: Mary Z

Verified October 17, 2025

Met Life is easy to use and easy to…

Met Life is easy to use and easy to understand. And the reimbursement comes in very quickly. Having Met Life gives me the peace of mind to treat my dog when she’s sick without worry about finances.

Insurer: MetLife

By: customer

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