Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,461 total


January 05, 2018

Embrace allowed us to get lifesaving care

Embrace has been the best customer service experience we have ever dealt with, period. They are quick and efficient, extremely fair in their claims process, and overall the easiest part of managing major medicinal issues for our boxer boy. Our dog was 8 months old and diagnosed with Steroid Responsive Meningitis Arteritis. Without immediate care and months of medication, he would have died, but thanks to our vets, care credit and embrace, we have weathered the initial diagnosis and one relapse and still have a healthy, happy; typical boxer pup. The claims process is simple and the reimbursement process quick and easy. We were only denied one claim - for diarrhea, because we had seen the vet for diarrhea during the waiting period so it was deemed pre-existing. I don’t agree with that, but given their quickness to reimburse every other multi-thousand dollar claim, I can’t complain. The other WONDERFUL thing about embrace is they will not drop you for claims! Premium renewals and pricing are not based on whether or not you made claims, which means we have the security of having insurance for our dog even if he relapses again.

Insurer: Embrace

By: Sabrina

Useful
January 05, 2018

Unfortunately, it looks like my pup...

Unfortunately, it looks like my pup started getting ill 3 hours before my 5-day waiting period was up.

Insurer: AKC

By: Dudley

Useful
January 05, 2018

Fast and efficient

Embrace pet insurance is the best money I ever spent on my cat. It took less than 10 business days to get my reimbursement. 100% of the expenses were deemed eligible, and after my small deductible I received 80% as my reimbursement. My deductible was smaller because my pet had gone a few years with just wellness visits, not an illness or injury visit.

Insurer: Embrace

By: Rosemarie

Useful
January 05, 2018

Claim was settled in less than a week's time,

Claim for wellness visit got there at the last minute because I thought it had been filed by my vet's office. However, we made the deadline and the claim was settled. All of our experiences with Embrace, which included a stem cell transplant for the same dog, were met with a helpful staff. Embrace for us has truly been a hassle free insurance company. My questions are always answered and the staff goes out of their way to help me.

Insurer: Embrace

By: Ann

Useful
Verified January 05, 2018

Efficient

Hassle free, worry free, easy claims with TRUPANION!!!

Insurer: Trupanion

By: Kristine

Useful
January 05, 2018

Great experiences

I have had great experiences with Trupanion. They saved my life when our Kidy Boy was so sick. I would not have been able to afford his care without them. I do recommend them all my friends with pets.

Insurer: Trupanion

By: Patricia

Useful
January 05, 2018

I love you!

I love your company so much!! You are transparent, helpful and cover what you say you'll cover. Thank you for being such a pleasure to work with, especially during stressful times like when my dog is sick or injured.

Insurer: Trupanion

By: Ashley

Useful
January 05, 2018

Highly recommend Trupanion

My wife and I have 20 month old twins, but Sebastian the cat was our first baby. The diagnosis of cancer was devastating in July 2017. We looked to Trupanion as a partner in his fight. Without insurance, our options would have been limited. Sebastian fought a brave fight, but on October 27 he passed away. Despite his passing, Trupanion stuck with us and covered every bill and even his euthanasia treatment. I recommend pet Insurance to any new pet owner, but I highly recommend Trupanion over any other company

Insurer: Trupanion

By: Anthony

Useful
January 05, 2018

Everyone is great

Thank GOD for being there and helping care for Ninja, my best buddy. Without your help, he would be dead by now. Every body I spoke to was just great. Again, Thank You for your fast turn around in approving funding for my sick dog. Lewis Cains

Insurer: Trupanion

By: Lewis

Useful
January 05, 2018

Coverage

a lot of things are not covered that other pet insurances do cover

Insurer: Trupanion

By: Lisa

Useful

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