Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Consistent and reliable
Healthy Paws is easy and hassle-free, and very consistent about their coverage even when my dog Leland had to undergo an expensive ACL surgery. I joined after leaving Trupanion, who reserves the right to pick and choose what they cover on a case by case basis, and I couldn't have made a better decision.
Insurer: Healthy Paws
By: Bryan
Great staff
The rep understood was patient and help me through I felt pretty silly after that all it was an email with my photos to the claim dept. She told me not to worry! I went into a complete brain fog my mind was on my pet! She was very kind and understanding 10stars not enough thoughtfulness is what every pet owner needs from your company that is exactly what I got . Way to go !!! One happy customer!
Insurer: Trupanion
By: Kimberli
Very professional
Sterling was very professional and helped me with my questions. He even went the extra mile by helping me with my dogs claim forms.
Insurer: Trupanion
By: Catherine
Thank you Trupanion!
Thank you Trupanion for helping to save our Kayla last month! The expenses were over $12,000 for her surgery and care. It would not have been possible without Trupanion.
Insurer: Trupanion
By: Nancy
Extremely happy
As always, we are extremely happy with all of our interactions with customer service and overall in being a Trupanion customer! I have no doubt we will have all of our future animals signed up with Trupanion! One suggestion: It would be great and very convenient if the invoice submitted could be associated with the claim in customer portal so it could be viewed at same time as reviewing claim details. Like a link that when clicked opened a pop up window showing submitted invoice. Something like 'click here to view invoice associated with this claim '.
Insurer: Trupanion
By: Marianne
Misinformation
The miss information I was provided with resulted in me losing over $500 out of pocket on the first claim I submitted
Insurer: Trupanion
By: Noah
I love this insurance
I have used Trupanion for years and I love this insurance plan. The agents are warm and caring and always helpful. The claims are quickly resolved.
Insurer: Trupanion Canada
By: Tracey
Easy and Reliable
Our 1 year old dog Charlie decided to surprise us this Christmas by eating a glass ornament. We had to take him for emergency surgery and two follow up x-rays to ensure that the glass that made it out of his stomach and into his digestive tract passed through safely. The care totaled around $4000. It was very easy to submit the paperwork online. Embrace covered all three claims and we were reimbursed 80% via direct deposit within a week of each claim--well before our credit card bill for the veterinary care was due. This coverage really saved our Christmas!
Insurer: Embrace
By: Allison
Embrace Insurance has been awesome to work with.
I researched several pet insurance companies before deciding on Embrace. Their customer service and timely claims processing has confirmed my decision many times over. I originally decided to buy insurance when we brought home a German Shepherd puppy. Embrace has covered all our claims from well checks to his more serious diagnosis of epilepsy.
Insurer: Embrace
By: Kim