Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


October 29, 2025

Fast payment

Have only had the policy for a month and they already paid out for Heartworm/Flea and tick prevention meds. It's been great service so far.

Insurer: Pets Best

Veterinarian: Vet Stop Animal Hospital

By: David

Useful
October 29, 2025

Embrace Pet Insurance is the best…

Embrace Pet Insurance is the best insurance available. Their policies are comprehensive, you can tailor your plan to fit your budget and they expedite your invoices in a timely manner. Their customer service is second to none.

Insurer: Embrace

By: Jeanette Villegas

Verified October 29, 2025

Was concerned over a growth on my dogs…

Was concerned over a growth on my dogs leg. My vet decided to cryo freeze to remove. It went well sent my claim in and it was paid in reasonable time. Return to the vet for rechecked and she needed antibiotics . Very pleased with getting the claim done in a short waiting time. E

Insurer: MetLife

By: Bonnie Wood

October 29, 2025

Terrible business, waste of money

I was sold an insurance plan for my pets based on lies (was told dental cleaning was included but they denied my claim and they didnt mention the dog coverage was less than cats' and that there was a $300 deductible) and then when I tried to cancel they wouldn't give me even a partial refund of the payment they JUST took out the day before (on a sunday). You have to call to cancel during business hours only. Garbage insurance, save your money and invest it instead, way smarter!

Insurer: Fetch Canada

By: Jessica

Verified October 29, 2025

Easy to get a quote and get insurance…

Easy to get a quote and get insurance right away! The reimbursement is quick as well as any responses. Very happy with this insurance for my pets

Insurer: MetLife

By: Colleen Marraccini

Verified October 29, 2025

I really like MetLife!

I really like MetLife!! They pay my claims quickly and I have only had good experiences with Metlife.

Insurer: MetLife

By: Morris

October 29, 2025

Very quick turnaround

This is the quickest turnaround I think I have ever seen in an insurance company! Our claim was handled rapidly and efficiently. Thank you!

Insurer: Pets Best

By: Katie

October 29, 2025

Screwed us over

When our pet got cancer Nationwide claimed it was a pre-existing condition because a vet had treated the same part of the cat for an entirely different issue 1+ year earlier. The vet was dumbfounded at how they could say the 2 issues were the same. We paid thousands out of pocket to heal our furry family member. I feel like Nationwide is laughing at us, all the way to the bank with their ill gotten profits on our pain and suffering.

Insurer: Nationwide

By: Mark Pickens

Verified October 29, 2025

Easy and Fast!

My claim was very quick and easy to submit and I received the respond within a day along with the amount that would be covered. I was happy with the ease of the process as well as the coverage.

Insurer: Healthy Paws

By: Wally

Verified October 29, 2025

Peace of mind.

Metlife pet insurance has given me such peace of mind with my boy.. trusting that Metlife has us covered allows me to love all my little moments with him even more. I have had such wonderful interactions every time I have called, the reimbursment is quick and easy, and they have covered all of my expenses with him no question. I am grateful, and he is healthy, and we are so happy.

Insurer: MetLife

By: Ludo's Mom

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