Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,657 total
Other Categories
Five stars for insurance?!
Honestly never thought I'd be giving a five star review to an insurance company, but here we are! Our 8-year-old pup had to have TPLO surgery and the coverage/submission/claim process was easy breezy. I was shocked with how quickly we were reimbursed (literally 30 hours after the surgery), and it eased the financial stress significantly.
Insurer: Healthy Paws
By: Kari Ensor
Amazing service so Far!
Peanut was recently diagnosed with gallstones and I have had nothing but excellent customer service. Submitting claims and reimbursement has been a braze and I was able to also get preapproval for her surgery. This has been my experience and I hope that you experience the same thing that I am.
Insurer: Pumpkin
By: Marella
Very easy to submit my claim and the…
Very easy to submit my claim and the claim was done quickly.
Insurer: Fetch
By: Doreen
Pre approval
Pre approval, coordination with vet so they pay you and I don't have to submit receipts for reimbursement Coverage allows me to afford care for my dog. I couldn't otherwise. You are helping me save her life
Insurer: Trupanion
By: Barb
Extremely efficient
Extremely efficient. I had submitted for pre approval an estimate for dental cleaning. Then when the cleaning was done and she was under anesthetic they found large tumor which was also removed. When I submitted the final bill with the extra charge, it was so great that you didn’t argue about the tumor removal. Pumpkin actually recorded, approved, and reimbursed me within an hour of submission of claim. Was amazing and impressive. I had used pumpkin for a claim maybe 4 yrs ago and I don’t know if Pumpkin has become more efficient or since I had also switched vets, my new vets office provides better invoices but this time was a 10 star experience. Thank you
Insurer: Pumpkin
By: Cynthia
Not Paying for Office Visit in the case of an emergency
While I understand that Trupanion does not pay for the actual office visit, not paying for one in an emergency is unacceptable. What is the point of having the insurance if it does not cover emergency care? When you have a pet and you want pet insurance, there are a lot of options. I chose Trupanion because of the coverage. I used in when my other cat was ill and his visits were covered. Your coverage has changed and I find it difficult especially when rates have more than doubled in the last few years, with less coverage. My personal health insurance is less with better coverage than you offer for a cat. Unfortunately, I am stuck with this as he now has an existing condition.
Insurer: Trupanion
By: Robyn
Springer sustained a spinal injury
Springer sustained a spinal injury. Had to make three visits to the neurologist for a consult, MRI/CT, and back surgery. Total cost out of pocket was over $9k. We were reimbursed almost immediately from pumpkin for a total of $7200. I was amazed by the speed of the approval. The insurance piece of mind was worth its weight in gold.
Insurer: Pumpkin
By: Tom
Daily Meds
Our girls are on daily medication, one for allergies and the other for pain & joint issues after amputation. Pets Best is great at getting out claims through without drama
Great service
I uploaded the documents and they did the paperwork and then I got paid.
Insurer: Spot
By: Soltic II