Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


Verified October 29, 2025

The speed in which you process the…

The speed in which you process the claims is quicker now, than before. The time it takes for my checks to be delivered still takes a while. I'm currently waiting for two checks.

Insurer: MetLife

By: Terry

October 28, 2025

Healthy Paws Pet Insurance is extraordinary!

Healthy Paws Pet Insurance is EXCELLENT!!! I have been using it for years! Monthly rate is very reasonable!! My older dog has been having a serious health issue in last few months and Healthy Paws has been extraordinary in its reimbursements to me for some very expensive care! I am so so grateful that I discovered this insurance when I first got my pet!! I recommend it highly to anyone who has a loved pet!! Thank you Healthy Paws!!!

Insurer: Healthy Paws

By: Phyllis Perna

October 28, 2025

Embrace Pet Insurance has given me real…

Embrace Pet Insurance has given me real peace of mind. Claims are handled quickly, and the customer service team is incredibly supportive. It feels like they genuinely care about pets and their families. A fantastic choice for responsible pet owners in the UK.

Insurer: Embrace

By: Finocchio Finocchio

Verified October 28, 2025

Affordable

First time got insurance for my lovely dog, I hope this insurance cover her necessities.

Insurer: MetLife

By: Cristina Naveros

Verified October 28, 2025

Great coverage for my cat, for all her life

Metlife has been great insurance for my cat, they are covering all her medical needs, I never had a problem with them to the very end, when I sadly had to let her go over the rainbow bridge.

Insurer: MetLife

By: Kippy63

Verified October 28, 2025

I used Pawpolicy to locate MetLife Pet…

I used Pawpolicy to locate MetLife Pet Insurance. They offer a great comparison option. MetLife Pet ticks all the boxes on coverage and pricing for our kittens

Insurer: MetLife

By: JenR

October 28, 2025

WILL NOT COVER LIGAMENTS in Accident Only

If I could give less than a star I certainly would. We have had this insurance and paid almost $500/year in premiums for the past five years, and when we finally went to use the insurance for the first time, they denied us like all the reviewers before us: they now consider ligaments illnesses. Yet they continue to sell the accident policy with the language that ligaments are covered (Our original policy even suggested they'd cover up to two! With accident only coverage!). That language is still in the accident only policy, yet they will decline your claim and state that these are now defined as an illness. We had a dog running healthily a week prior to his accident where he could no longer walk, and they will say that this "disease is intermittent and degenerative." BUYER BEWARE. They will find a way to reject your claim.

Insurer: ASPCA

By: D Hankins

Verified October 28, 2025

Easy claim submission process and…

Easy claim submission process and refund using the App

Insurer: MetLife

By: Trooper

October 28, 2025

Excellent from the beginning

Love Pets Best. Fast turnaround, easy claim submission

Insurer: Pets Best

By: A

Useful
Verified October 28, 2025

This is the best insurance ever!

This is the best insurance ever!! They respond quickly on claims. I recommend this to my friends all the time.

Insurer: Healthy Paws

By: Barbara MacRae

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