Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,907 total


Verified February 02, 2026

Did I really need pet insurance????

Molly is a 6 yr old rescue i got july 2, 2025. The insurance was suggested at the adoption facility. I pay very little for this insurance and really did not expect much. I even hesitated to turn in vet bills thinking it would cover very little. Knowing it did not cover annual check up, shots and allergy issues i couldnt imagine it being worth much.However, my Molly has developed reoccurring UTIs and have required needle drawn urine tests and ultrasounds and it has been a great benefit for her health and wellbeing. It pays quickly upon receiving vet bills that qualify. Money is transferred directly into my bank account. Thank you Canine Met Life!

Insurer: MetLife

By: Nancy

Verified February 02, 2026

I utilized app to submit claim

I utilized app to submit claim. No interaction. Submitted the documents MetPet required for claim. Easy.

Insurer: MetLife

By: Sally A Sneed

February 02, 2026

This is a scam - beware of actual costs!

Horrible experience. First of all, my policy states that I have a “$500” deductible and am reimbursed 70% AFTER the deductible has been met. However, what Figo fails to mention is that if the first appointment is greater than $500, they remove the deductible after the 70% reimbursement has been applied - essentially making the deductible 30% more than they state (unlike all other Pet Insurances I’ve come across as well as how the average Health Insurance is applied - I work for Medicare so I am well aware how human health insurance works). So in all, if using Figo, be aware that the deductible is much higher and in my case, $650 rather than $500! (For reference, spoke to Insurance Agent License: 4431168)

Insurer: Figo

By: Erica

Verified February 02, 2026

Quick review and payment of claims

Quick review and payment of claims

Insurer: Spot

By: KEM

February 02, 2026

I’ve had Pets Best for about 6 years…

I’ve had Pets Best for about 6 years now. It’s been very helpful when there have been medical emergencies with my pet. The only downside to this insurance is that it can take 3+ weeks to get your claims processed and then another 5-7 days to get reimbursed. When I first started using this company, the wait time was shorter between claims and reimbursement.

Insurer: Pets Best

By: Jessica R.

Verified February 02, 2026

Spot has been amazing

Spot has been amazing. Unfortunately, I have had to use it more than I prefer, but they always reimburse very quickly. With Vet care being so expensive, it has given me piece of mind to know that I can rely on my Spot insurance.

Insurer: Spot

By: KIMBERLY TRAHAN

Verified February 01, 2026

Great coverage

Provides amazing coverage for dental

Insurer: Fetch

By: Kaylee

Verified February 01, 2026

Claims are processed quickly and it is…

Claims are processed quickly and it is easy to file the claim.

Insurer: MetLife

By: Lolo

Verified February 01, 2026

I LOVE Fetch!

My kitty cat had to get surgery to remove stones from his bladder and fetch pet insurance saved me. His costs after staying for 6 days in the vet was just shy of $5,000. They accepted my claim and paid me out 80% within two weeks of me submitting the claim. I am forever grateful for my friend convincing me to get insurance through Fetch. If anyone is debating on getting pet insurance, look no further. Their customer service representatives are amazing and very helpful. I will be staying with Fetch for as long as I can look toward the future. THANK YOU FETCH for giving me relief in these hard times!

Insurer: Fetch

By: Shannon

Verified February 01, 2026

Claims are processed quickly

Claims are processed quickly, covering vet recommended supplements is a great covered benefit as these prevent large vet bills in the future.

Insurer: Pumpkin

By: Robert

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