Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Best thing I ever did was get my young…
Best thing I ever did was get my young dogs insurance. One has never used it. The other has. Quick response for claims. Love SPOT insurance
Insurer: Spot
By: Vicki
Heartfelt Thanks for Your Exceptional Service
Dear Healthy Paws Team, I wanted to take a moment to express my sincere gratitude for the outstanding service and support I received during my recent claim. My dog, Micky, required surgery for hip dysplasia — an experience that was both emotionally and financially stressful. Your team’s quick response and efficient handling of the claim lifted a tremendous weight off my shoulders. I was amazed that the claim was processed and approved within just a few days. It’s rare to find a company that combines compassion with professionalism so seamlessly. Thanks to your coverage, Micky is well on the road to recovery, and I can focus on her healing instead of worrying about costs. I will gladly recommend Healthy Paws to every pet owner I know. You have earned my complete trust and lifelong appreciation.
Insurer: Healthy Paws
By: Natale F Cardino
Met Life Pet Insurance
Met Life was a good choice for my German Shepherd. They do take awhile to reimburse you but they eventually do. Be aware that they also raise the premium each year for the coverage which can be problematic when your pet ages.
Insurer: MetLife
By: Michelle M.
FAST and easy claims processing
Spot has an easy app to submit claims, has reasonable premiums, and they process the claims really fast!!!!
Insurer: Spot
By: Arlene M
MetLife claimed symptoms from years before = pre-existing conditions
My dog needed back surgery. I called to ask if this would be covered. They told me to go through with the surgery and submit all the paperwork. MetLife made an incredible leap to make my dogs surgery a pre-existing condition so they didn't have to pay it out. This disease was merely listed as something in the differential diagnosis by the Dr, among other things, including sprains or "other". They used the presence of this in the notes to claim it as pre-existing. My existing vet wrote a letter that explicitly said he wasn't diagnosed with this before. MetLife would not share with me how they came to this conclusion or connect me with the people who denied it. They told me to ask for a 2nd review; it would cost me about $85 to have it done by another vet. They denied the claim again but did not share any credentials with me of the vet they use, then billed me $280. They added a full page of description of the disease and the symptoms but provided no proof of a prior diagnosis. Basically, they claimed my dogs symptoms, even though the was never diagnosed, were a pre-existing condition.
Insurer: MetLife
By: customer
WORST Pet Insurance
Not responsive, declining claims with inaccurate reasons. Dont trust them!
Insurer: Pets Plus Us
By: T
Latest 1 comments
Once you get a quote, which will be very high, you can't unsubscribe from their emails. Extremely annoying!
Generally quick and easy
Generally quick and easy. Occasionally there will be something that I have to call or provide additional documentation for.
Insurer: MetLife
By: Bobbi
Best Pet insurance ever!
Quick and efficient review of the claims and quick payment. Healthy Paws offers plans for every pocket.
Insurer: Healthy Paws
By: Ellen Geiger
Our dog was able to get the medical…
Our dog was able to get the medical care and survive a life threatening illness. Thank you, best choice I made was to buy pet insurance.
Insurer: MetLife
By: R.V. Happy customer
Pet's Best IS the best!
"I am SO thankful I got Pet's Best insurance when my dogs were 3 months old. They are now 6 and 5 and have had multiple health issues, that were not disclosed by the breeder--some of them are genetic. But Pet's Best has covered all of the necessary surgeries and follow-up care. I would never be without their insurance. They also pay quickly!"