Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


October 27, 2025

Claims covered as expected, reimbursements provided promptly

We have now filed four claims on our pet insurance. I have been so impressed with how easy it is to file a claim, how quickly the claims get processed, and how straightforward the coverage has been. I was definitely worried that the claims adjusters would be looking for ways to avoid paying claims. But things have been covered exactly the way I expected them to be with no sneaky loopholes or unexpected exceptions. our reimbursement payment once we met our deductible landed in our bank account within the same week that we filed our claim. We even had one claim that needed to be reviewed because it appeared possible that our pet was being seen for something that had been an excluded condition. But the claims reviewer took a thoughtful look at the chart notes and realized that our pet had a passing, contagious illness that was not related to any sort of pre-existing condition and they went ahead and covered the visit.

Insurer: Embrace

By: Ms. Mears

Verified October 27, 2025

I submitted my dogs claim form and the…

I submitted my dogs claim form and the claim was paid very quickly.

Insurer: Spot

By: Christina Stevens

Verified October 27, 2025

Was reimbursed quickly and amount paid…

Was reimbursed quickly and amount paid was fair.

Insurer: Spot

By: Yvonne H

Verified October 27, 2025

Very easy to upload documentation from…

Very easy to upload documentation from the vet and the claim is paid quickly

Insurer: MetLife

By: customer

October 27, 2025

Do not recommend… Reduced our coverage…

Do not recommend… Reduced our coverage from 90% to 60% without notice, absolute scam do not recommend for dogs that actually need a lot of medical support.

Insurer: Fetch Canada

By: Kesh

Verified October 27, 2025

Love the service I get

Love the service I get. I can go anywhere and claims are a breeze to submit, refunds are fast.

Insurer: MetLife

By: Customer

October 27, 2025

Best Pet Insurance Company Around

I've had my cats with Embrace Pet Insurance for years and wouldn't insure them with any other company. The representatives are knowledgeable, friendly, helpful, supportive, and the claims are processed very quickly. The website is user friendly and easy to upload claims. I continue to recommend the company to all of my friends with pets.

Insurer: Embrace

By: Deborah Martin

Verified October 27, 2025

Spot paid us within 1.5 weeks

Spot paid us within 1.5 weeks. We were very happy with the outcome.

Insurer: Spot

By: Clarence Cruz

October 27, 2025

This is a scam

This is a scam. I trusted them because he works whit Costco but they don't pay you for claims. They use the excuse of pre existing condition. I canceled my policy.

Insurer: Figo

By: Mishel

Verified October 27, 2025

Reliable fast and trustworthy

Everything has been covered with my dogs and the service is fantastic.

Insurer: MetLife

By: Ryan

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