Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


March 12, 2026

All my claims were processed very quickly

All my claims were processed very quickly and reimbursements deposited in a matter of days.

Insurer: MetLife

By: Tatyana mom of two franchises

March 12, 2026

I submitted my invoices easily thru my…

I submitted my invoices easily thru my Fetch App. Fetch kept me informed of receipt of claims and progress by e-mail. The claims were paid in a timely manner less the deductible of $350 and 20% per my updated insurance contract.

Insurer: Fetch

By: Tom

March 12, 2026

It was very quick and easy to file a…

It was very quick and easy to file a claim for our dog. I also like that Spot is the one who contacted the vet for the info they needed, instead of me trying to figure out if I got everything.

Insurer: Spot

By: Jennifer Montgomery

March 12, 2026

Submitting a claim is easy

Submitting a claim is easy; communication is clear; response is in reasonable time.

Insurer: MetLife

By: Icon Parking Guest

March 12, 2026

They easy to work with

They easy to work with, the claim is easy to filled out

Insurer: Spot

By: Francisco Cabrera

March 12, 2026

Delay for mailibng

I mailed my claim in, with all the required data, almost a month ago. I called to check on its status and was told that they hadn't posted it yet. It shouldn't have taken more than two or three days tog get there. They are punishing older people for not being as tech savvy as younger folks who are more familiar with this method. Very poor claims handling.

Insurer: Embrace

By: Karla Consalvi

March 12, 2026

There have been some claims that don’t…

There have been some claims that don’t offer more coverage and i was hoping they did but they compensated me for other claims with more coverage thankfully

Insurer: Spot

By: Jessica Lopez

March 12, 2026

Quick, easy and efficient!

The app is easy to access and download documents. The response time was very rapid and I received my check quickly.

Insurer: MetLife

By: Lucy's mom

March 12, 2026

It was my first time claim to Metlife…

It was my first time claim to Metlife Pet. But website and so easy to use and metlife team handled my claim in just 2 days!! A+++++++

Insurer: MetLife

By: TJ

March 12, 2026

Super Quick Claim

I made a claim and it went through very quick with all the details of the claim.

Insurer: Spot

By: Sara

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