Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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PetsBest is terrible - it’s like a criminal enterprise, not a company
Signed up for PetsBest first of October. Happily took my money and continue to take my money. What am I getting? NOTHING. Website down for 4 weeks now, my claims go unanswered. Very long wait times to talk with these poor customer service folks who can’t or don’t know how to help. Apparently the company changed hands in the corrupt world of private equity holding companies recently. Stay away from them, you will regret it if you don’t. I can’t afford a dog -it’s become so expensive that only rich people can afford it, but I took an extra job because I love dogs to the moon and back / this is outrageous.
Easy submission process
Easy submission process, clear explanations, quick turnaround time.
Insurer: MetLife
By: customer
Great service
Great service , quick response to claims and questions . Dependable and affordable insurance
Insurer: MetLife
By: Gina Boraski
Easy to submit but slow response …
Easy to submit a claim electronically but it took a month for the reimbursement.
Insurer: Pets Best
By: Lauren Rosen Yeazel
Easy to submit a claim and quick…
Easy to submit a claim and a quick turnaround for reimbursement! Thank you!
Insurer: MetLife
By: Nicole
MetLife has been really beneficial for…
MetLife has been really beneficial for my two dogs. We have coverage that extends to their yearly check ups and it’s given me a peace of my mind for their needs. Submitting reimbursement is really easy as well and I find the coverage to operate similarly to most human medical insurances.
Insurer: MetLife
By: Stephanie
Please fix your website
Pets Best used to be awesome. My 18 year old cat has so many issues but my claims were paid in a timely manner giving me peace of mind. However, for the last month or so, the online portal and mobile app do not work. You cannot submit any claims thru either of these two sites. Pets Best keeps saying they are "working on it" but this is really going on too long. Also, my premium went up $500 for next year. I get that my cats are getting older and vet bills are higher, so of course I will pay it but I wish I could submit my claims online. They have us emailing claims and then you never find out if they received the claims because they do not send any verification emails anymore. I'm sad that this has happened and I hope they fix it soon.
Insurer: Pets Best
By: Toni Ann
Trupanion has been easy to work with…
Trupanion has been easy to work with and have paid portions of several vet bills. I am please with their service.
Insurer: Trupanion
By: Kathi H
Easy and Fast Claim payments
Easy and Fast Claim payments. Couldn't be happier with Metlife for my pet insurance!
Insurer: MetLife
By: customer