Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,987 total


Verified November 16, 2025

Easy to submit claims with a quick…

Easy to submit claims with a quick turnaround. Definitely worth it!

Insurer: Spot

By: RP

Verified November 16, 2025

Fastv& Easy Sign Up

Website easy to navigate. Coverage easy to understand. I hope.🤞🏻

Insurer: MetLife

By: MARK T

Verified November 16, 2025

The team handled my claims in a timely…

The team handled my claims in a timely manner and the process worked well. I have been telling my friends and neighbors about my positive experience with Spot.m

Insurer: Spot

By: Donald Olivero

Verified November 16, 2025

The process for reviewing a claim and the need for medical records from the vet

I received several emails that more documents were needed. I did scan and email my receipts but it seems medical records need to be requested by Fetch Pet from the vet’s office. I really don’t know if veterinarians have any staff person delegated to working with insurance providers in order to provide the records needed. The emails to me about documents needed seemed unnecessary. I think one email to your customer is sufficient-explaining the claim is being reviewed and medical records have been requested by Fetch Pet. Thank you. I am a new insured, and have never had pet insurance for my pets before. Please accept my input as an objective comment. It is not meant to be critical. I am very grateful for this coverage.

Insurer: Fetch

By: Camille

Verified November 16, 2025

Filing the claim

Filing the claim, for my dog was very easy and successful!

Insurer: Trupanion

By: June

Verified November 16, 2025

Worth the coverage!

I’ve had Trupanion insurance on my dogs for years. I’ve been blessed that the lab never needed to use it but lived a good life. The Havatsu has only needed it in this year. His dental extractions were denied even though he always had good dental hygiene but began having issues from a malformation in his bite. Trupanion was great in getting his records as best they could. Many of the vets he had seen for regular checkups and vaccines were closed after the pandemic. This latest issue was covered and even though we don’t have the final results yet he is doing well and Trupanion is working directly with the specialist’s office. Thank you.

Insurer: Trupanion

By: Kelly Sparks

Verified November 16, 2025

My Samoyed has had a rough year :(

My Samoyed has had a rough year with a bone infection. MetLife Pet Insurance has been awesome in paying my claims. I had reservations about the service since I was new to MetLife Pet, but they have been efficient and reliable for all my claims. I would highly recommend them for pet insurance!! Everyone should have a policy. I never thought I would need it, but like humans, life happens!

Insurer: MetLife

By: Catherine Whited

Verified November 16, 2025

Timely customer service

Roslyn (ext. 6299) was patient and supportive in helping me select a quality plan for my pets. Nationwide was the most transparent insurer when researching bird/exotic policies and provided the fastest customer service.

Insurer: Nationwide

By: mmorales

Verified November 16, 2025

I receive reimbursement quickly

I receive reimbursement quickly. Thank you all!

Insurer: MetLife

By: PATRICIA Casale

Verified November 15, 2025

Ease of handling claim and clear and…

Ease of handling claim and clear and understandable coverage

Insurer: Trupanion

By: Penny

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