Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Fast hassle free claims service
Fast hassle free claims service
Insurer: Pets Best
By: Isabelle Richmond
Figo is a lifesaver
We have a high maintenance dog with a lot of vet bills and Figo has been a lifesaver for us.
Insurer: Figo
By: Ashlin
Good, but it can be better
You offer a good service at a fair price. However, many denials are sent "by default" instead of documentation being reviewed. And some items that should be approved, get denied for :miscellaneous: reasons. I have 2 claims under appeal review.
Insurer: MetLife
By: Juanaf
I had previously paid my annual…
I had previously paid my annual deductible and decided to increase my pets coverage you chose to cancel my policy and start a new policy and charged me the additional full deductible that I had to meet again. And then it takes you for over a week and a half the payout claims that you already have the records for and it's just medication refills
Insurer: MetLife
By: customer
The turn around time from submitting a…
The turn around time from submitting a claim and receiving payment plus the percentage of the payment is great. Any questions I may have is answered quickly.
Insurer: Pumpkin
By: Carol Garvin
Claims are fast and easy to do
Claims are fast and easy to do. The money is directly deposited in my bank account.
Insurer: MetLife
By: Sheila
MetLife has been fantastic
MetLife has been fantastic. I cannot recommend this pet insurance any higher than a five star. You do have to pay the bill up front and they will not submit payment to the vet clinic but other than that I have found them to be reasonably priced with exceptional service and prompt handling of my claims. I had two other pet insurances before MetLife but I will not change again.
Insurer: MetLife
By: STACY COON
The process was seamless
The process was seamless. I submitted receipts and payment was reimbursed a couple days later. Great service and coverage. Thank you I have referred a few friends to Healthy Paws
Insurer: Healthy Paws
By: Deana Robbins
Very easy to file a claim
Very easy to file a claim, and claim was processed quickly.
Insurer: MetLife
By: Robert A.
Metlife Pet Insurance has been great
Metlife Pet Insurance has been great. They process claims extremely fast and process the payment just as fast.
Insurer: MetLife
By: Cheryl Nocella