Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,710 total


Verified February 21, 2026

So impressed with how much was covered…

So impressed with how much was covered and the fast turnaround!!

Insurer: Trupanion

By: Bridgett

Verified February 21, 2026

I have no issues with MetLife Pet…

I have no issues with MetLife Pet insurance, it’s the best coverage for my fur baby boy!! The customer service staff are extremely knowledgeable and supportive to assisting with any matter.

Insurer: MetLife

By: Tess

February 21, 2026

Pets Best

I would look elsewhere for pet insurance. It takes 25 days for this insurance company to do a review of services rendered from the vet. I think that’s too long..

Useful
Verified February 21, 2026

Our First Claim…Easy and quick!

Our dog developed severe dental disease requiring numerous extractions and bone loss from an abscessed tooth. I was very happy about how easy it was to send in the bill from the vet and payment was issued in less than a week. Spot processed the claim in a fair manner and we did not have any difficulties. This was our first claim in almost three years of coverage so I wasn’t sure what to expect but am happy to say Spot provided the coverage we paid for and makes it very easy to submit your claim! Highly recommend them.

Insurer: Spot

By: Jen Ontiveros

Verified February 21, 2026

We were very grateful to have Trupanion…

We were very grateful to have Trupanion covering our Lucy when she suffered a torn ACL and a second leg injury not long after. With Trupanion’s coverage we were able to get Lucy the best care, so soon it was as if the injuries had never happened. Our family, including Lucy, highly recommend them!

Insurer: Trupanion

By: Leslie

Verified February 21, 2026

Efficient

The process was quite simple and non-bureaucratic. The claims were processed quickly, statuses were communicated, and there was no back-and-forth with disputes, needs for endless documentation and verification, or any other red tape.

Insurer: Spot

By: GW

Verified February 21, 2026

Quick and easy claims processing

Very straightforward process with claims reimbursement. Easy and hassle free.

Insurer: MetLife

By: customer

Verified February 21, 2026

Efficient on time claim resolution

Efficient on time claim resolution

Insurer: Spot

By: Babak Movahedi

Verified February 21, 2026

I will not recommend your company

I will not recommend your company I’m stuck with it because it’s what my husbands company offers I have a Saint Bernard , he is so large, he gets two heartworm pills a month, so I bought a years worth, 24 pills total and you did not cover it. No amount of explaining could get anyone to understand he takes two a month because he’s nearly 200 lbs So over a year he needs 24 not 12

Insurer: MetLife

By: Brian and Diane Ouellette

Verified February 21, 2026

Dog's ACL surgery

I normally don't put reviews out, however, I will for Healthypaws. For an insurance company they made getting my dogs 2nd acl surgery covered quick and easy. The reimbursement came just as quickly! They care and it shows, especially in the follow up email I received asking how she's doing.

Insurer: Healthy Paws

By: Kristin

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