Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,710 total


Verified February 21, 2026

Metlife is great

Metlife is great! I have been with them for a couple years now and this year I have been using it more than ever do to my senior feline have renal failure. The coverage is top tier for me and has covered all of my pets needs. My pet is my baby and I would do anything for him! Thank you metlife!

Insurer: MetLife

By: Diana

Verified February 21, 2026

First Claim

I filed my first claim and it was soooo easy. I got my money quickly. The whole process was a great experience!

Insurer: MetLife

By: Jennifer

Verified February 21, 2026

Great experience

Great experience! Submitted claim using user-friendly online process. Received notifications of claim status throughout process, with payment made to my bank account extremely quickly!

Insurer: MetLife

By: R F Bernal

Verified February 21, 2026

It was my very first time to use this…

It was my very first time to use this insurance benefit for my pet so I wasn't sure what to expect, as we all have experiences of our own health insurances that sometimes are quite frustrating. But it was surprisingly simple and the agent whom I talked to was professional and helpful.

Insurer: MetLife

By: customer

Verified February 21, 2026

Easy to use

Easy to use, fast response for any claim

Insurer: MetLife

By: customer

Verified February 21, 2026

Kitty’s revenge on doggie

Fast hassles free filing and reimbursement.

Insurer: MetLife

By: Mike

Verified February 21, 2026

Return Payment after Service.

I’m not sure if the new veterinarian I go to is providing information more efficiently, but my return after visits with my pup has moved much quicker. Though it was slower in the past, working with the insurance via the app has been pretty simple.

Insurer: MetLife

By: Josh

Verified February 21, 2026

Very easy to submit my claim and very…

Very easy to submit my claim and very satisfied with my reimbursement. This program has provided me a benefit for the care of my pet, nova.

Insurer: Pumpkin

By: Linda

Verified February 21, 2026

Extremely Pleased

My dog had crypt orchid for which he had an orchiectomy and was neutered. I submitted a claim which was denied for having been a preexisting condition. In 2025 my dog was attacked by a much bigger dog. He had an overnight stay at a Pet Emergency Hospital including surgery and several fu visits I was pleasantly surprised that Spot reimbursed me 90% of all of these vet bills which was thousands of dollars! In early 2026 my dog got treated for ear infection and this treatment was also covered at 90% after my $100 deductible was met I am extremely pleased with this Pet Insurance submitting a claim is streamlined and the response time prompt! Thank you SPOT

Insurer: Spot

By: Marsha Harding

Verified February 21, 2026

Easy Peasy!

Great Customer Service and easy to submit claims!

Insurer: MetLife

By: DetraDetraDetra

Compare top pet insurance providers plans.