Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Excellent Communication
Thank you for processing my claims quickly and efficiently! I also appreciate your helpful website; claims are easy to submit and your communication with the customer is excellent!
Insurer: MetLife
By: Cynthia
AKC pet insurance is no longer any good. 10 years ago, they were great. As of 2-3 yrs ago, pretty bad.
I've had AKC insurance for over a decade. Up until 3 years ago, they handled claims quickly, fairly, and now that has all changed. On a $2400 vet bill, I got back about $330. I have two policies, and all the bells and whistles. My monthly premium is slightly over that. I spoke to them, got nowhere. They only pay out $50 for an exam, when in the NE it costs almost $200 for a dog. They don't cover a lot of things that they used to. My dogs are 3 and 4 and my cats are 3. So its not an old age thing nor pre existing conditions. I did shop around, got a lot of quotes, settled on Pet's Best.
Insurer: AKC
By: Helen Redfield
Great pet insurance
Great pet insurance. Wonderful employees. Easy to work with, very helpful. Great coverage and quick reimbursement.
Insurer: MetLife
By: SN
Quick and Easy
Easier to send a claim than I thought it would be. Quick turn around for pay.
Insurer: MetLife
By: customer
I was asked to submit additional…
I was asked to submit additional medical documentation, soap notes, which I did. My claim was then denied because MetLife claimed they never received that documentation. If they needed different documentation, I never received notification of that.
Insurer: MetLife
By: K
My pet insurance is always available…
My pet insurance is always available and covers all of my pet's needs and my own. It's an excellent company to work with, and I've been very happy with MetLife over the years. Thank you for all your support with my pet. DH
Insurer: MetLife
By: Denny
Excellent service
Excellent service - never a moment of doubt in terms of coverage.
Insurer: MetLife
By: Ericka
Healthy Paws is Great! Highly recommend
Healthy Paws is incredibly quick and easy to file claims and get reimbursed. I'm so glad we got our pet insurance with them as they are super easy to work with, easy to file and reimburse quickly
Insurer: Healthy Paws
By: J Li
Great service
Unfortunately we had a few serious problems with our dogs over the past year. I was very happy to have Fetch. Reimbursement was quick and easy with the correct paperwork and using the app.
Insurer: Fetch Canada
By: Lesley
They processed the claim so quickly it…
They processed the claim so quickly it was unbelievable. They only problem was that because it was an end of life claim the policy will be cancelled after the claim was processed. I heard nothing about the cancellation so I called and cancelled the claim myself to be sure.
Insurer: MetLife
By: JOHN