Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Given two stars instead of just one…
Given two stars instead of just one star. Our newly adopted cat had an upper respiratory infection. Urgent Vet care took care of him and we submitted the claim. Waiting a few days and no response from MetLife Pet Ins. I called them. They had never received my claim. Resubmitted and they received it. Processing took a couple of days and there was missing information. SOAP - what was that? Spell things out for us! Turns out it's his pre adoption record. Sent that in. Processed the claim and notified it was approved. Now I wait for my refund. Crickets. Called them. Supposed to receive another email on how I want my refund. Just send me a check. I shouldn't have to go and create an account and give my banking information to receive my refund. I say beware of getting MetLife Pet Insurance if you have a pet. The amount of monthly payment and the total yearly amount they cover is not worth it. Yes, I'm glad we were given a "free" trial and we used it. But this ordeal we had to go through was not worth it. Just my humble thoughts.
Insurer: MetLife
By: Rudy's Parents
Trupanion was kind and had patience
The vet’s office had no idea how to file a claim- a claim was filed on my behalf using someone’s else and Trupanion was very kind working with the office manager to correct their error. I was extremely bothered that the vet’s office promotes Trupanion but didn’t look out for me and my dog to ensure claims were done right. I had to get a little upset to get them moving- very sad.
Insurer: Trupanion
By: Lou A
the claims process and the refunds are…
the claims process and the refunds are quick
Insurer: MetLife
By: customer
I had a great experience with MetLife…
I had a great experience with MetLife with a claim of a emergency care bill. I put the claim in for 1082 and in about 3 days the claim was processed and MetLife covered 90% of it. It was a great relief especially since it was a stressful moment for me.
Insurer: MetLife
By: customer
Easy to file a claim online
Easy to file a claim online. Quick response.
Insurer: MetLife
By: customer
Oscar 12 yr old Hav/Malt mix
Oscar is fortunately (so far) a fairly low maintenance pet, He's had a single luxating patella operation which was covered by Pet's Best and we were satisfied with the reimbursement.. Minor health issues also covered properly. No real issues except cost...Pet's Best was somehow awarded an almost 30% premium increase in NJ...but then again, it is New Jersey :(
The claim process is easy and responses…
The claim process is easy and responses are fast. I would recommend
Insurer: Spot
By: Sandy Nelson
Easy to use
Easy to use. Simplified settlement. No fuss
Insurer: Spot
By: Carl T
Great company to deal with
I have two dog Insurance policies with Met Life Pet Insurance and have been impressed with the speed and efficiency they handle our claims.
Insurer: MetLife
By: customer
Submitting my claim was simple and I…
Submitting my claim was simple and I was reimbursed quickly. Thank you MetLife!
Insurer: MetLife
By: Kerri Lynn