Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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The claim was paid very quickly and in the exact amount that the contract called for.
The claim was paid very quickly and in the exact amount that the contract called for. No quibbling, no phone calls, no hassles. If I did not have Fetch, I never could have afforded the necessary treatment for Thumper.
Insurer: Fetch
By: Michael Simpson
Pets Best is THE WORST pet insurance…
Pets Best is THE WORST pet insurance company. They will NOT reimburse for anything. My husband accidently closed our back door on our fur baby Cupcake. I submitted all the paperwork they requested dating back to 2024, and still nothing. They want to find a pre-existing condition so they don't have to reimburse, but this was something that happened on the day of our claim because we had to take her to our vet, and they will NOT reimburse us, DESPITE they are unable to find anything pre-existing. Insure your fur baby(s) with anyother company than Pets Best!!!!!
Insurer: Pets Best
By: Lisa
The responsiveness of the claim
The responsiveness of the claim. It was turned around in just a few days.
Insurer: Spot
By: Matt
So far so good!
While I am new to MetLife pet, I am so far impressed with their claims management. I was a little concerned with some of the reviews I read, however, they have been helpful, professional and prompt in managing the claims as I expected. I am very happy!
Insurer: MetLife
By: Mike
Form was simple to complete
Form was simple to complete! Only want coverage for a major event and that option was available.
Insurer: Nationwide
By: customer
Less than a week to process our claim.
Less than a week to process our claim.
Insurer: Fetch
By: Robert
This is the best insurance I have found…
This is the best insurance I have found for my dog Luna. They have been clear and transparent with all of their claims, refunds, and payments. A customer service team have great customer service skills, and have answered all of my questions. I wish I had found this for my other dogs sooner..
Insurer: MetLife
By: Erin Tatum
Our claims have been paid promptly and…
Our claims have been paid promptly and customer service has always been fantastic, very helpful.
Insurer: MetLife
By: Jen P.
Coverage for ER vist recently
Coverage for ER vist recently. The process to complete the claim and the deposit in my bank account was extremely quick. I was pleasantly surprised. Thanks
Insurer: MetLife
By: David
I am highly disappointed with the…
I am highly disappointed with the business practises of this insurance. They grossly miss represent the coverages and will not stand behind the mistakes. Even though I have not been able to use my insurance for anything that was clearly stated. I had a refusal of the refund on top of a very rude supervisor named Michelle. Now I get the fun of waiting 5 to 7 business days for a manager to get back to me. Avoid this insurance at all cost. It will only cost you more money at the end of the day and cause you more unnecessary stress if you were depending on this for financial assistance.
Insurer: Trupanion Canada
By: Tim