Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,461 total


Verified December 16, 2025

Fill out claims and get a quick response

Fill out claims and get a quick response

Insurer: MetLife

By: Megan Sullivan

Verified December 16, 2025

I cannot say enough good things about…

I cannot say enough good things about MetLife Pet Insurance!! They have been great in working on my claims and handle them very quickly too!! I’m so glad that my little Henry has good Insurance!!

Insurer: MetLife

By: Karen Bruzdoski

Verified December 16, 2025

Was a little bit of back and forth with…

Was a little bit of back and forth with the company and vet, but we finally got it working. Millie is doing ok. And I am very pleased with the insurance,it’s a big financial relief.

Insurer: Healthy Paws

By: Michelle Marcotte

Verified December 16, 2025

Great experience and user friendly app

Great experience and user friendly app. Our goldendoodles injury was looked after quickly, the claim was made and payment for the claim was made in a relatively short period of time. The app makes it easy to upload documents receipts, etc. Thank you MetLife Pet.

Insurer: MetLife

By: Leonard Gomulka

December 16, 2025

Pets Best is the best purchase for our…

Pets Best is the best purchase for our dog. The claim process is incredibly easy, offering us total peace of mind for his health. Highly recommended.

Insurer: Pets Best

By: Taj Boyland

December 16, 2025

Scammed

The worst insurance ever uses tactics to deny claims. Charges me a $177 just about for one dog who only had some acute problems, like a bad ear infection and Arthritis of course, because she's getting older and a urinary tract infection. They're asking me for records from 3 years back. This dog hardly ever went to the vet. So I don't understand why I would be given such a hard time and charge. So much money to boot their customer service is terrible and they take long to process claims. And they're too expensive. Do not cover your dog under this insurance. Insurance i've had them for a while on my dog.And they don't want to pay me any money for her.What is the point of having it?If i'm paying all the bills. Update 12/17 @ ASPCA it seems you give the same generic response to everyone from what i've read on all the negative reviews about this insurance. passing it on.? You're not changing your tactics or your ways and you are overcharging your customers and not covering their pets, if the pets are young possibly that's when you cover.But obviously you are not correcting the problem and lame excuses is all I've read throughout.

Insurer: ASPCA

By: Karyn \

Verified December 16, 2025

I’ve had an excellent experience with Figo Pet Insurance

I’ve had an excellent experience with FIGO Pet Insurance. The service has been outstanding — I submitted my reimbursement request and received my payment back much faster than I expected. The process was easy and smooth, and the pricing is very reasonable for the coverage you get. I highly recommend FIGO for anyone looking for reliable and efficient pet insurance.

Insurer: Figo

By: Sondra

December 16, 2025

Pets Best is great

Pets Best is great. They have upheld their end of the insurance, and I have had no issues with them.

Insurer: Pets Best

By: Kevin Le

Verified December 16, 2025

Claim

I sent in a claim and within about a week I received the money back. Things were incredibly easy.

Insurer: MetLife

By: customer

Verified December 16, 2025

Claims/reimbursements

Very easy to submit claims and get reimbursed back,

Insurer: Fetch

By: Cass

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