Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,641 total
Other Categories
They do a great job with refunds.Very…
They do a great job with refunds.Very professional people that you talk to will continue to do business with fetch.For a long time.
Insurer: Fetch
By: JERRY WILSON
May, 2026Letting me know my invoices were in…
Letting me know my invoices were in review. Refunding me quickly
Insurer: Fetch
By: Julie
Clear information on what is covered.
Clear information on what is covered.
Insurer: MetLife
By: Shaylin Perez
My dog had a medical emergency and…
My dog had a medical emergency and Trupanion helped saved my dog’s life. I’m so grateful for this insurance. The claims were paid quickly and directly to the vet
Insurer: Trupanion
By: Madelyn
I was so grateful for Trupanion
I was so grateful for Trupanion working directly with the emergency vet I had to take my dog to. It saved my family thousands and allowed me to say “yes” to anything my dog needed. It was so easy to use too. To have that peace of mind is priceless.
Insurer: Trupanion
By: Alyssa
Great claims process
Great claims process. Fast reimbursement. Fair premiums.
Insurer: Pumpkin
By: TC
Horrible
I've been paying for the insurance for 9 months and only just now filed a claim. I filed after an emergency visit on May 2 2026. Today May 14 it's still pending. My vet sent records a week ago. But that wasn't good enough. Without the vet knowing Lemonade emailed them back asking the policy number be added. Only after I got frustrated and called around did my vet discover this. Now Lemonade has everything but still haven't finished reviewing my claim. They lie when they say most claims handled same day and within 48 hours. I have cancelled my policy because I don't want to pay $56 a month for nothing but headaches and stall tactics.
I have had met pet insurance for years…
I have had met pet insurance for years and they have always been excellent to deal with from easy situations to the most heart breaking times. They have always shown compassion and empathy toward whatever I was going through with my pets. And it helped cover the cost at times when I needed them. I couldn’t be more appreciative and grateful that I was covered!
Insurer: MetLife
By: Jason Valentine
Cardiac issues
I am so glad I picked this insurance company back in 2021, to ensure the health and well being of my feline. They have been kind, understanding and my claims have been taken care in the shortest time possible. Without them, I do not know how I would have handled her condition.
Great experience
I recently switched from another company due to rude customer service. Pets Best was very easy to get in contact with, answered all my questions, and were polite. They paid my claim in a timely manner and without issue. I shopped around before selecting this company and they were by far the most bang for my buck.
Insurer: Pets Best
By: Lisa