Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Spot has reimbursed me
Spot has reimbursed me, or updated me on claims quickly. They also have live, helpful people to speak to when I call. I've had their insurance since Oct. 2022 and haven't had any problems to date. Keep up the good service!
Insurer: Spot
By: Mark Robert Davies
Easy claim filing
Easy claim filing, fast payment..never a problem
Insurer: Healthy Paws
By: Lisa
DON'T USE NATIONWIDE
I got nationwide pet insurance for my dog a couple years ago. The first year or two I did not have to use it, as we only needed standard wellness check-ups. However this year my pet got sick and needed hospitalization. I currently pay $70/month for a max reimbursement of $7,500. Recently I got a letter in the mail saying that my current policy is going away and my new policy is $326/month with a max reimbursement of $5,000 for illness. So nearly $4k annually to get at most $5k reimbursed for illness. Furthermore since she is still being treated for the illness, if I moved to a new insurance provider this would be considered a pre-existing condition and likely wouldn't be covered. So basically even if it seems like a good deal now, it's possible if you need something in the future they will screw you over in the long run. I brought this up to my vet and she said she has heard lots of complaints from people with Nationwide pet insurance, and often hears "Nationwide is NOT on your side." To be fair, their app is easy to use and submit claims, and I did find the 24/7 vet line to be helpful. But I now wish I would have gone with a different provider to begin with.
Insurer: Nationwide
By: Laura
Typical insurance company
Typical insurance company, always a reason to not stand behind their product.
Insurer: Fetch Canada
By: DC Friesen
Excellent Coverage
My cat needed ED care with unexpected diagnostics, medication, and follow-up care, and the final vet bill was substantial. I submitted my claim to Spot, and I was incredibly impressed with the speed and simplicity of the entire process. • Easy Claims Process: Submitting the claim online was straightforward and hassle-free. • Fast Reimbursement: I received the reimbursement much quicker than I anticipated, which was a huge relief. • Excellent Coverage: The amount they covered was exactly what I had expected based on my plan details, with no surprises or hidden fees.
Insurer: Spot
By: Justin T.
Don’t waste your valuable time and…
Don’t waste your valuable time and money! This company takes advantage of the loopholes woven into their policies to systematically deny valid claims, leaving countless individuals feeling frustrated, unsupported, and silenced. Such actions expose a disheartening trend that can only be characterized as a complete scam. It’s crucial to recognize these deceptive tactics and seek out alternatives that genuinely prioritize integrity and fairness. Stop paying premiums for insurance that fails to cover your pet when they’re in need of care. Choose a provider that truly understands the importance of protecting your furry family members and stands by its commitments. Your pets deserve better!
Insurer: Fetch Canada
By: Dr. Sara Mezzone-Budd
Claims are always done in a timely…
Claims are always done in a timely manner.
Insurer: MetLife
By: elaine worthey
Ridiculous Reimbursement Turn Around
It is ridiculous that I have to wait 4 - 5 weeks for a claim reimbursement.
Insurer: Spot
By: Loida Ferrer
I put my claim in and within by 72…
I put my claim in and within by 72 hours I had money in my account. The whole process was so easy
Insurer: Spot
By: customer
the reimbursement rate is a joke
the reimbursement rate is a joke. We are paying nearly $300/month or two dogs. and we are getting nothing. we are looking elsewhere. also the new 9.5% increase is a slap in our face when you keep denying our claims.
Insurer: Spot
By: Kenneth