Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


May 15, 2026

Quick reimbursement

Quick reimbursement. Great service. No issues. Easy claims processing and visibility to status updates.

Insurer: Spot

By: SharonC

May 15, 2026

Thank You Pets Best

Pets Best provided excellent care throughout my claim process. The claim began as a simple toe nail issue which ultimately became a malignant digital melanoma. To experience this was very difficult and emotional. Knowing however that I had some form of financial comfort truly eased the burden. The claims process has been smooth and extremely easy. I highly recommend Pets Best.

Insurer: Pets Best

Veterinarian: East Ventura Animal Hospital

By: Rita

Useful
May 15, 2026

Easy to File

I appreciate how simple it is to file claims (even if they are just going toward the deductible). This is how insurance should work. I appreciate and feel more confident in Pets Best because they don't do anything to hinder or delay the claims process.

Insurer: Pets Best

Veterinarian: Goldsmith Veterinary Clinic

By: Gabrielle

Useful
May 15, 2026

Super easy to get the quote and figure…

Super easy to get the quote and figure out the best coverage for your pet.

Insurer: MetLife

By: Helen Fickes

May 15, 2026

Filing is extremely simple and claim…

Filing is extremely simple and claim processed quickly. I emailed invoice on a Friday and was reimbursed Tuesday.

Insurer: Healthy Paws

By: Cheryl Daniels

May 15, 2026

Thank you for your prompt response!

Quick response time! Thank you for your help with the prompt review of my claim and reimbursement! It was reassuring to know that Healthy Paws was there for me and my dog so that I could focus on her treatment and recovery.

Insurer: Healthy Paws

By: AH

May 15, 2026

Souris

Easy to navigate. Prompt response on claims. prompt payments on claims.

Insurer: MetLife

By: customer

May 15, 2026

Almost cancelled my policy

I had actually called to cancel my policy. My dog has been diagnosed with a heart murmur and I was frustrated that my vet would have to do the procedure, I pay, then file a claim. My fear was that the fetch like many other companies would fail to honor my claim for some lame reason. Gerrone talked me out of cancelling. He told me I could submit to my vet a pre-approval form where they would describe problem and the actual procedures and care to be given. I would then submit to fetch for pre-approval of procedures taken. Ensuring ultimate reimbursement of claim. He also corrected some misconceptions I had concerning the deductible. He was very calming and patient. Gerrone is one of the best by phone representatives I have ever encountered from any company. It was not only a pleasure talking to him, but I felt my issues had been entirely and completely addressed.

Insurer: Fetch

By: Richard Brown

May 15, 2026

Easy to submit claims & pretty fast…

Easy to submit claims & pretty fast returns.

Insurer: Nationwide

By: Wendy

May 15, 2026

Use to think they were the best pet…

Use to think they were the best pet insurance company and was a satisfied member for 9 years even though the rates continued to climb to almost $200.00 per month. My dog has had numerous medical conditions throughout the nine years and they alway made a quick settlement of payment. For nine years I protected My dog with a 250.00 deductible at a return payment of 90%. Upon renewal of my policy I was informed that they would no longer be covering my at the current rate changing it to a 500.00 deductible per year and a payout of 75%. They told me it was because the State of Florida would not permit the continue my current 250.00 @ 90%. Oddly they still offer that policy coverage in the State of. Florida. Beware that they can change the coverage to meet their needs . They were once the best but now I would advise everyone to stay clear of this company. The changed my policy knowing that I couldn’t switch to another company due to my dogs now pre existing conditions.

Insurer: Healthy Paws

By: Richard Marchese

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