Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


May 15, 2026

It is easy to submit claims and…

It is easy to submit claims and representatives are extremely helpful.

Insurer: MetLife

By: LISA

May 15, 2026

The women we spoke to to file the claim…

The women we spoke to to file the claim was wonderful and helpful. We had no trouble submitting the claim.

Insurer: Spot

By: Patricia Telech

May 15, 2026

Submitting a claim is very easy and…

Submitting a claim is very easy and there is never a problem being reimbursed.

Insurer: Spot

By: Thomas Scarangella

May 15, 2026

Pumpkin is extremely responsive to…

Pumpkin is extremely responsive to whenever I submit either an estimate or an invoice. I appreciate their support and this coverage is well worth it.

Insurer: Pumpkin

By: Robin

May 15, 2026

Quick response!

I really appreciated the quick response and reimbursement. Feeling very thankful to know my pet has good coverage.

Insurer: MetLife

By: customer

May 15, 2026

great

MetLife has been very responsive and fast with all of my submitted claims. Thank you MetLife.

Insurer: MetLife

By: customer

May 15, 2026

Prompt response times and honored our…

Prompt response times and honored our policy.

Insurer: MetLife

By: customer

May 15, 2026

I was very happy with the quick reimbursement

I was very happy with the quick turnaround in receiving my reimbursement. Also, there was always an email sent to keep me updated with the process so that I knew to log into the app to look at the status. There was a time that I needed to call and talk with someone over the phone and the person had excellent customer service skills. She went out of her way to be helpful, and I felt like it was genuine. I am so happy that I chose MetLife Pet insurance. I plan on having them has long as I have my cat.

Insurer: MetLife

By: Sherry Bancroft

May 15, 2026

The people

The people. A great experience every time. No nonsense, no deceptive language - very straight forward policies, claims processed quickly.

Insurer: MetLife

By: Christine Reilly

May 15, 2026

Fast and Easy

Very easy to file claim and very quick response and reimbursement.

Insurer: MetLife

By: MEG

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