Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,549 total


Verified March 26, 2026

Easy to submit a claim through the app

Easy to submit a claim through the app. Claim was processed and paid within a week. Reimbursement was deposited directly into my bank account. Very smooth process.

Insurer: MetLife

By: Michael D

Verified March 26, 2026

I had an excellent experience

I had an excellent experience. The process was very easy and takes only a few day to get an response and the payment.

Insurer: MetLife

By: Carolina Simon

Verified March 26, 2026

Prompt claim attention

Prompt claim attention, clarification (if need be) and repayment

Insurer: MetLife

By: Frank D

Verified March 26, 2026

Feedback foe Spot

Very please with the last claim processes after our dog had allergy testing. They reimbursed a good portion which was a huge stress reliever and testing was necessary as our pup is allergic to many things. Have been disappointed however, with reimbursement for other things like preventive. Vets charge almost $60 now for a visit but spot only reimburses $20 so that really "isnt" 80% reimbursement as they claim it to be. Their turn around time on claims is pretty quick, usually within a week so happy there as well

Insurer: Spot

By: Nancy C

Verified March 26, 2026

Fetch gave me piece of mind

Fetch gave me piece of mind. The whole claim process was easy and allowed me to focus on my puppy. After uploading my bills they reached out to my vet for supporting docs and kept me apprised of status. I'm glad I made the switch to Fetch pet insurance.

Insurer: Fetch

By: Sue

Verified March 26, 2026

Confusing.

The coverage has apparently changed in the last 3 years. I tried to get same coverage for the new puppy as I have on the other 2. It looks completely different. I don’t understand the differences in the coverages so I just did the best I could. I may have to change it later.

Insurer: MetLife

By: kids dogs

Verified March 26, 2026

It’s a good thing to have pet insurance…

It’s a good thing to have pet insurance with high vet costs if something goes wrong with their health. It’s confusing what will happen be paid and circumstances but Truepanion has real people to help you.

Insurer: Trupanion

By: Jean

Verified March 26, 2026

Easy to submit case

Easy to submit case. Handled quickly & fairly.

Insurer: Fetch

By: Susan

Verified March 26, 2026

Happy with Fetch

My little 6 lb Yorkie wouldn’t eat for 4 days, took to vets 3 x’s and ended up at the hospital. Per my contract, they paid their share. Very happy with the way it was handled. Thank you Fetch.

Insurer: Fetch

By: Squeeky

Verified March 26, 2026

I've been paying premiums for two dogs…

I've been paying premiums for two dogs for almost two years now. I've filed probably a dozen claims. Each and every one was rejected. I'll just allocated the amount of the premiums to a savings account and be way ahead.

Insurer: Prudent Pet

By: Michael

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