Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


May 16, 2026

Simple & Easy Claim Process

Quick, easy and painless experience. MetLife has been a breeze to work with!

Insurer: MetLife

By: Maddie

May 16, 2026

Been with Spot for Lily our Golden…

Been with Spot for Lily our Golden retriever 11 years . Lily has ha both hind CCLs Surgically repaired with TPLO and SPOT has covered both of them in accordance with our Agreement,,,NO complaints Allen

Insurer: Spot

By: Allen

May 16, 2026

Outstanding pet insurance & outstanding service!

I can’t speak highly enough about MetLife Pet! I have never had pet insurance (in spite of having multiple dogs for several years!) so when my company offered it as a option for my health insurance, I jumped on it right away! Little did I know how excellent the service would be! Everybody & everything from the representatives who answer the phone to the process of receiving payment for various issues/procedures with my golden retriever, everything has been wonderful. My rates went up slightly, but I’m not surprised because my golden had a copperhead snake scare, and mast cell cancer last year; most everything was covered by MetLife and reimbursed, and it only went up $10. I’m thrilled with their kindness, their , Services, and would not hesitate to recommend them 100% 10 out of 10 stars!

Insurer: MetLife

By: Mickey Barrett

May 16, 2026

It takes MetLife nearly 4 weeks to…

It takes MetLife nearly 4 weeks to refund minimal refund to me. Then you lied about me being covered for my lovely female to be spayed. And then I cancelled my insurance with you and you still did an autopay for another month. The worst experience with MetLife. Don’t sign with them

Insurer: MetLife

By: customersharol haile

May 16, 2026

Easy and convenient!

It's always easy and convenient to file a claim! Reimbursements come quickly!

Insurer: MetLife

By: Gretchen

May 16, 2026

Claim process was easy and fast

Claim process was easy and fast. Best experience.

Insurer: Pumpkin

By: Christopher

May 16, 2026

This was my first claim and I was very…

This was my first claim and I was very impressed with the human communication! The fast response to questions and ease of handling the claim.

Insurer: Trupanion

By: Helen J. Meier

May 16, 2026

We submitted several invoices and the…

We submitted several invoices and the website was not properly working. We had to keep submitting them sometimes up to five times before they were accepted, very time consuming . in addition, we are still pending are reimbursements on several claims despite them being accepted.

Insurer: Embrace

By: Susan Bardon-Vota

May 16, 2026

Healthy Paws is amazing

Healthy Paws have been amazing helping us to keep our pets healthy and happy. They have easy way to summit claims and they reply the claims in a wast way. I always recommend Healthy Paws to my friends 🧡

Insurer: Healthy Paws

By: Cloriana Celis

May 16, 2026

They are always efficient and fast in…

They are always efficient and fast in paying our claims.

Insurer: Pumpkin

By: Khrisann

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