Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
58,461 total
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Very pleased with how quick the claims…
Very pleased with how quick the claims are processed highly recommend Met Life for your pet
Insurer: MetLife
By: Tyrome Bell
Canceling my coverage
I have had Pets Best insurance for 2 dogs for 4 years. they were puppies when we got the insurance. started at $ 60 a month for accident and wellness coverage NOW over $ 90 ea ch. monthly. No accidents just wellness has been turned in for reimbursement. Since Oct 2025, their website is broken. You have to call and wait a minimum of 25 to 45 mins for a live person to discuss how to submit your annual wellness claim. They are polite and give you a no answer answer why the you can't submit your claim. I am cancelling at the end of this month and getting insurance someother place.
Insurer: Pets Best
By: Teri
Compared to several other experiences…
Compared to several other experiences with MetLife claims, this one was fast.
Insurer: MetLife
By: customer
Excellent customer service and claim…
Excellent customer service and claim response time.
Insurer: Spot
By: Diane Otoole
Extremely easy to submit
Extremely easy to submit, claims, helpful and friendly supports staff.
Insurer: MetLife
By: customer
Unbelievable fast and great coverage
Unbelievable fast and great coverage. They did what was promised!
Insurer: MetLife
By: customer
Love MetLife Pet Insurance
MetLife pet insurance has been great. Customer service has been great. The couple of times I have called they were courteous, knowledgeable and helpful. Submitting claims is simple and does not take long. The turn around for review and payout is not too long.
Insurer: MetLife
By: Viky
The website is easy to use
The website is easy to use, and it does not take long to get your reimbursement. I would recommend again and again.
Insurer: MetLife
By: Andrea Bartlett
Very reasonable and quick…
Very reasonable and quick reimbursements.
Insurer: Spot
By: Miguel Perez
The process took longer than i thought…
The process took longer than i thought it would, but everything went well.
Insurer: Embrace
By: Debra Julian