Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,461 total


Verified December 19, 2025

Very pleased with how quick the claims…

Very pleased with how quick the claims are processed highly recommend Met Life for your pet

Insurer: MetLife

By: Tyrome Bell

December 18, 2025

Canceling my coverage

I have had Pets Best insurance for 2 dogs for 4 years. they were puppies when we got the insurance. started at $ 60 a month for accident and wellness coverage NOW over $ 90 ea ch. monthly. No accidents just wellness has been turned in for reimbursement. Since Oct 2025, their website is broken. You have to call and wait a minimum of 25 to 45 mins for a live person to discuss how to submit your annual wellness claim. They are polite and give you a no answer answer why the you can't submit your claim. I am cancelling at the end of this month and getting insurance someother place.

Insurer: Pets Best

By: Teri

Verified December 18, 2025

Compared to several other experiences…

Compared to several other experiences with MetLife claims, this one was fast.

Insurer: MetLife

By: customer

Verified December 18, 2025

Excellent customer service and claim…

Excellent customer service and claim response time.

Insurer: Spot

By: Diane Otoole

Verified December 18, 2025

Extremely easy to submit

Extremely easy to submit, claims, helpful and friendly supports staff.

Insurer: MetLife

By: customer

Verified December 18, 2025

Unbelievable fast and great coverage

Unbelievable fast and great coverage. They did what was promised!

Insurer: MetLife

By: customer

Verified December 18, 2025

Love MetLife Pet Insurance

MetLife pet insurance has been great. Customer service has been great. The couple of times I have called they were courteous, knowledgeable and helpful. Submitting claims is simple and does not take long. The turn around for review and payout is not too long.

Insurer: MetLife

By: Viky

Verified December 18, 2025

The website is easy to use

The website is easy to use, and it does not take long to get your reimbursement. I would recommend again and again.

Insurer: MetLife

By: Andrea Bartlett

Verified December 18, 2025

Very reasonable and quick…

Very reasonable and quick reimbursements.

Insurer: Spot

By: Miguel Perez

Verified December 18, 2025

The process took longer than i thought…

The process took longer than i thought it would, but everything went well.

Insurer: Embrace

By: Debra Julian

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