Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
58,461 total
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Very happy to have this insurance
Very happy to have this insurance. I took in a puppy and on his first vet appointment discovered he had heartworm. The insurance company reached out to the vet directly for the medical records to cover the treatment claims. Not only did it help elevate the stress of going through the treatments but I am very grateful for the help covering his treatments that I might not have been able to afford without insurance
Insurer: MetLife
By: Melissa woods
Filing my claim was easy and quick.
Filing my claim was easy and quick.
Insurer: MetLife
By: customer
Claims
What I shimmy like about MetLife insurance is the efficiency with their customer service with the efficiency with the claims with the proper etiquette they talked to me with when I'm very not happy with right now is I submitted two claims and one of my claims is in limbo and I've had a call three times about it
Insurer: MetLife
By: customer
Insurance Scam
I have this insurance for some time. However, they will refuse to cover any legitimate expense under all kinds of excuses - need this and that. Do not buy this insurance it is a fraud, and the reviews are fake. I will cancel mine after my over $400 from the Vet charge for a sick 2-year-old Shih Tzu was denied. Will try Chewy who is our vendor for all pet supplies.
Insurer: Fetch
By: Arun Puri
Because ones like Rochelle makes Nationwide much better!
Because ones like Rochelle makes Nationwide Pet Insurance good, could be excellent, but their reimbursements could be better, compared to some of the others, I've noticed, unless I'm not knowing why they don't pay out like the other that I dropped sometime in July 2025,but I have always been with what used to be Veterinary Pet Insurance since 1991, or 1992, as they changed their name to Nationwide, being an Insurance company for homes, automobiles, and I believe almost everything else, which I believe may lessen the overall impact of how satisfied with whatever claims we may make as there's probably around 12 to 15 Pet Insurance Companies out there, unlike during the 90s when there was just one, called VPI, as I've been with Veterinary Pet Insurance more than 30 plus years, and I hope that makes a difference! Ones like Rochelle are excellent with their politeness, as not all are like Rochelle. But I hope to finish this review later because Brandy always suffers, and we're both way past our senior years! She needs excitement despite her age, and her lameness with walking, and she's not overweight at all..!
Insurer: Nationwide
By: Gary Rokuta
Always very prompt in claim…
Always very prompt in claim reimbursement
Insurer: MetLife
By: Gary Greco
Quick claim processing and quick to…
Quick claim processing and quick to answer if I have any questions!
Insurer: Spot
By: Mariel Siemers
It’s very easy to go online and submit…
It’s very easy to go online and submit your claims and if you need extra help you can just call.
Insurer: MetLife
By: customer
So far this is one of the best animal…
So far this is one of the best animal insurance for accident and illness because they pay full price 90% you only have $250 deductible on other stuff but when it comes to stuff that's very urgent they pay 90% of it so I appreciate them for helping my dog walk again.
Insurer: Spot
By: Peter Lugo